Sales and Service Leader - Full Time
About The Position
As a Sales and Service Leader at Sephora, you will lead by example to inspire the team, elevate client experiences, and help exceed store goals. Through coaching, collaboration, and a passion for beauty, you will help build a high-performing, inclusive environment where everyone can thrive. You will support store success through client engagement, product knowledge, personalized recommendations, team development, and daily operations. The role is full-time, with a stated schedule of 30–40 hours per week. Availability is required during peak retail operations, including nights, weekends, and holidays. The position is hourly and non-exempt, with a listed pay range of $24.00–$27.50 per hour. Actual pay depends on qualifications, experience, and other legitimate business factors. Healthcare and wellbeing benefits are available based on eligibility.
Requirements
- At least 2 years of leadership experience in a retail, hospitality, or service environment.
- Proven ability to coach and inspire teams to achieve goals.
- Strong sales and client service skills.
- Excellent communication and interpersonal skills.
- Comfort working in a fast-paced and dynamic environment.
- Ability to quickly learn and share product knowledge and training.
- Physical ability to lift and carry up to 50 pounds.
- Meet the required minimum number of weekly shifts and hours; full-time schedule is 30–40 hours per week.
- Availability during peak retail operations, including nights, weekends, and holidays.
- Punctuality and consistent attendance.
Responsibilities
- Lead and inspire team members to deliver exceptional client service and achieve sales goals.
- Contribute to store success through client engagement, product knowledge, and personalized recommendations.
- Provide ongoing feedback and development to improve team performance.
- Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives.
- Assist with inventory, visual merchandising, and maintaining store standards.
- Promote an inclusive culture of openness and teamwork where everyone feels empowered.
- Uphold company policies and help create a safe and enjoyable shopping experience.
Benefits
- Comprehensive healthcare and wellbeing benefits, based on eligibility.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
