Sales and Service Leader - Full Time

Sephora•Visalia, CA

3d•$26 - $30•Onsite

About The Position

As a Sales and Service Leader at Sephora, you will lead by example to inspire the team, elevate client experiences, and contribute to store goals. Through coaching, collaboration, and a passion for beauty, you will help foster a high-performing, inclusive environment. The role combines team leadership and development with client engagement, sales performance, and daily store operations. Full-time roles require 30–40 hours per week, with availability during peak retail operations, including nights, weekends, and holidays.

Requirements

At least 2 years of leadership experience in a retail, hospitality, or service environment.
Proven ability to coach and inspire teams to achieve goals.
Strong sales and client service skills.
Excellent communication and interpersonal skills.
Comfort working in a fast-paced, dynamic environment.
Ability to quickly learn and share product knowledge and training.
Ability to lift and carry up to 50 pounds.
Meet the required minimum number of weekly shifts/hours and demonstrate punctuality and consistent attendance.
Availability during peak retail operations, including nights, weekends, and holidays.

Responsibilities

Coach and empower team members to deliver exceptional client service and achieve sales goals.
Contribute to store success through client engagement, product knowledge, and personalized recommendations.
Provide ongoing feedback and development to improve team performance.
Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives.
Assist with inventory, visual merchandising, and maintaining store standards.
Promote an inclusive culture where everyone feels empowered.
Uphold company policies and help maintain a safe and enjoyable shopping experience.