Sales and Service Leader - Full Time
About The Position
As a Sales and Service Leader at Sephora, you’ll lead by example to inspire the team, elevate client experiences, and help exceed goals. Through coaching, collaboration, and a passion for beauty, you’ll help create a high-performing, inclusive environment. You’ll contribute to store success through client engagement, product knowledge, personalized recommendations, team development, and support for daily operations. This is a full-time role requiring 30–40 hours per week. You must meet the required minimum weekly shifts or hours and be available during peak retail operations, including nights, weekends, and holidays. Punctuality and consistent attendance are expected. The role is hourly and non-exempt. Pay is $24.00–$27.50 per hour; the actual offer depends on qualifications, experience, and other legitimate business factors specific to the position or location.
Requirements
- At least 2 years of leadership experience in a retail, hospitality, or service environment.
- Ability to coach and inspire teams to achieve goals.
- Strong sales and client service skills.
- Excellent communication and interpersonal skills.
- Comfort working in a fast-paced, dynamic environment.
- Ability to quickly learn and share product knowledge and training.
- Ability to lift and carry up to 50 pounds.
- Availability for 30–40 hours per week, including nights, weekends, and holidays during peak retail operations.
- Punctuality and consistent attendance.
Responsibilities
- Lead and inspire team members to deliver exceptional client service and achieve sales goals.
- Contribute to store performance through client engagement, product expertise, and personalized recommendations.
- Provide ongoing feedback and development to improve team performance.
- Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives.
- Assist with inventory, visual merchandising, and maintaining store standards.
- Promote an inclusive culture where everyone feels empowered.
- Uphold company policies and help create a safe and enjoyable shopping experience.
Benefits
- Comprehensive healthcare and wellbeing benefits, based on eligibility.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
