Sales and Operations Support Specialist

Slumberland Furniture • Bloomington, MN

8d

About The Position

The Sales and Operations Support Specialist is a hybrid position supporting sales and operational excellence in a Slumberland Furniture store. The role provides a broad experience in customer engagement, sales, inventory management, and store operations. It focuses on delivering a strong customer experience while helping meet individual and store sales goals, maintaining merchandise and order accuracy, supporting store presentation, and assisting with daily operations and safety.

Compensation is commission-based with a guaranteed minimum described as commission versus $15 per hour, plus an additional $800 monthly salary. The posting states an average full-time income of $57,000 per year, potential earnings up to six figures, and eligibility for a monthly sales bonus.

Requirements

• At least 18 years of age.
• High school diploma or GED.
• Basic math skills and accuracy in cash handling.
• Proficiency with computers, web browsers, and point-of-sale (POS) systems.
• Strong interpersonal, problem-solving, and communication skills.
• Ability to work independently and as part of a team.
• Motivation by personal success and continuous learning.
• Ability to stand and walk for extended periods, up to 12 hours.
• Ability to regularly lift and/or move up to 75 pounds and occasionally up to 200 pounds with assistance.
• Availability to work required evenings, weekends, and holidays.

Nice To Haves

• Post-secondary education.

Responsibilities

• Prioritize customer needs and represent the Slumberland customer experience.
• Achieve individual and store sales goals and build lasting customer relationships.
• Maintain knowledge of products, services, and promotions to assist customers.
• Process customer transactions, including financing, refunds, exchanges, and account inquiries.
• Manage post-sale customer communication and order maintenance.
• Answer phones, assist customers, or direct calls as needed.
• Assist with delivery scheduling, customer pickups, sales order processing, and order flow.
• Receive, tag, move, stage, and prepare merchandise for delivery or pickup.
• Monitor inventory accuracy, report discrepancies, and assist with resolutions.
• Participate in daily opening and closing tasks, including cash balancing.
• Maintain backroom organization and efficiency according to Slumberland standards.
• Participate in merchandising, promotional setups, and floor changes.
• Maintain store cleanliness and presentation standards and participate in store events and marketing activities.
• Follow safety policies and practices to promote personal and team safety.
• Safely move and handle furniture, with or without assistance, as required.
• Demonstrate behaviors aligned with Slumberland's core values.
• Support store leadership with team initiatives and day-to-day operations.

Benefits

• Medical, dental, vision, and other benefits.
• Up to three weeks of paid time off in the first year, plus 24 hours of PTO on the first day.
• 401(k) retirement plan and profit sharing.
• Tuition reimbursement, training, career development, and advancement opportunities.
• Optional DailyPay access to earned wages.
• Merchandise discount.
• Potential franchise ownership.
• Paid holidays.
• No-cost mental health and wellbeing support through the Employee Assistance Program.
• Employee referral program.
• Monthly sales bonus eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED