Sales and Operations Support

SRS Distribution Inc. • Jackson, TN

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About The Position

The Operations Support & Sales Specialist supports Area Managers with operations, fleet management, and sales support. The role promotes and follows safety requirements, corporate policies, and procedures; works closely with Area Managers to meet shared goals; assists with other work-related activities as needed; and provides the customer service expected by customers. The position is primarily office-based or remote, with time spent communicating with customers, prospects, and internal teams. Occasional travel of less than 10% is required. The listed job location is Jackson, Tennessee, and the work location may be onsite in an office, virtual, or remote.

Requirements

• Strong Microsoft Office skills.
• A high school diploma or GED equivalent.
• A minimum of 3–5 years of related work experience.
• Ability to remain stationary in an office environment for 70% of the time and frequently move around the office to access files and office machinery.
• Ability to operate basic office machinery.
• Ability to communicate and exchange accurate information with the team and management.

Nice To Haves

• Some college or a degree preferred.
• Strategic thinking and ability to align strategies with corporate goals, growth, market trends, and customer needs.
• Strong analytical skills for evaluating sales metrics, market data, and research findings.
• Ability to develop customer relationships and provide tailored solutions.
• Collaborative teamwork skills.
• Negotiation skills, including negotiating favorable supplier terms.
• Ability to prepare and deliver clear presentations and reports to leadership and cross-functional teams.
• Project management skills and ability to manage multiple initiatives efficiently and on time.
• Organizational and time-management skills.
• Adaptability, problem-solving, and ability to manage multiple priorities in a fast-paced environment.
• Exceptional verbal and written communication skills.
• Customer-focused approach to service and relationship building.
• Technical aptitude and digital literacy.

Responsibilities

• Prepare account- and product-line action plans by searching for sales leads and prospects.
• Use product knowledge to assist customers with buying decisions.
• Provide timely and accurate competitive pricing for completed prospect applications submitted for pricing and approval.
• Support Area Managers in managing operational costs.
• Anticipate operational risks and develop solutions or preventative measures.
• Assist Area Managers with MORA inspections.
• Help achieve operations goals set by the Area Manager.
• Ensure compliance with the Safety and Loss Control Program.
• Manage customer files.
• Adhere to and promote safety, corporate policies, and procedures.
• Work with Area Managers to meet mutual goals and assist with other work-related activities as needed.
• Provide customer service to customers.

Benefits

• Competitive weekly or bi-weekly pay.
• Discretionary bonuses.
• 401(k) with company match.
• Employee Stock Purchase Plan.
• Paid time off, including vacation, sick, volunteer, holidays, birthday, and floating time.
• Medical, dental, and vision coverage.
• Flexible spending accounts.
• Company-paid life insurance and short-term disability.
• Optional long-term disability.
• Additional life insurance.
• Benefits are subject to eligibility.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED