Sales and Operations Support

Sunrise Cooperative Inc.•South Charleston, OH
•Onsite

About The Position

This position assists the Sales and Operations Coordinator in supporting Regional Sales and Operations Managers. It helps coordinate collaboration between sales and operations teams to develop solutions for customer owners while supporting Sunrise Cooperative’s profitability and cultural expectations. The role supports sales teams, management, and operational staff; maintains customer and business records; prepares reports and sales metrics; and helps improve data visibility and communication across teams. The position is based onsite at a Sunrise Cooperative location and is not eligible for remote work. Occasional travel may be required, and the employee must be able to work long, varied hours and days as business needs dictate. The role requires maintaining integrity and ethics, including safeguarding confidential information. A pre-employment drug screen is required. Evidence of work authorization and completion of Form I-9 are required after employment begins.

Requirements

  • Advanced computer skills, including Microsoft Word, Excel (pivot tables and queries), PowerPoint, Outlook, and Copilot.
  • Excellent verbal and written communication skills.
  • Excellent interpersonal skills and ability to work in a team environment.
  • Meeting facilitation and presentation skills.
  • Maintain high levels of integrity and ethics and responsibly handle confidential information.
  • Ability to read, count, and complete forms and documents.
  • Ability to work long, varied hours and days as business dictates.
  • Ability to travel occasionally, if required.

Nice To Haves

  • Understanding of the sales process.
  • Some type of sales experience is preferred.

Responsibilities

  • Provide support for sales teams, management, and operational staff to help ensure customer owner success.
  • Maintain customer, contract, and sales data for accuracy and completeness to support decision-making and business growth.
  • Generate reports and track key sales metrics to assist management with forecasting and performance monitoring.
  • Assist with customer record management, contract administration, and related documentation while maintaining data accuracy and compliance.
  • Develop, analyze, and maintain spreadsheets and databases to improve data visibility for the sales and operations team.
  • Collaborate with cross-functional teams and assist with scheduling, planning, and facilitating meetings, training, and regional events.
  • Communicate meeting content, using AI for efficiency, to promote alignment and accountability.
  • Support the Sunrise Sales Process with the goal of customer satisfaction and sales growth.
  • Assist the Sales and Operations Coordinator in streamlining communication and processes from leadership to support teamwork across sales and operations divisions.
  • Build and maintain positive relationships with customers, vendors, and the Sunrise team.
  • Perform other duties as assigned by management.
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