Sales and Events Coordinator

Harmons•Orem, UT

3d•Onsite

About The Position

The Sales and Events Coordinator grows sales and provides customers with educational experiences by coordinating in-store sampling and sales events. The role educates customers about a wide range of foods, especially Harmons’ signature products, and prepares foods for sampling and demonstrations, special store events, and customer education. It also supports social media marketing, trains Foodies, and assists with planning, coordinating, and executing events while providing exceptional customer service. The coordinator works closely with store leadership and associates to organize sampling and sales events, maintain Foodie carts and supplies, and support team performance. The position involves preparing recipes and food, sharing information about food and its preparation and health benefits, maintaining the store’s Instagram account, projecting sales goals and reporting outcomes, and writing the Foodie schedule. Work is generally performed in a safe and comfortable store environment, with possible frequent exposure to hot, cold, and wet conditions.

Requirements

Current Food Handler’s Permit.
Ability and willingness to learn about a wide variety of foods, their health benefits, and cooking techniques.
Ability to follow, read, and interpret recipes, including basic math skills for halving or doubling recipes.
Ability to interpret policies and procedures.
Excellent organization and planning skills.
Solid verbal and listening communication skills for effective communication with customers and fellow associates.
Ability to handle conflict professionally and appropriately.
Ability to accept constructive review and be accountable for personal and team success.
Ability to make logical, significant decisions using general, recognized skills and techniques.
Integrity, a positive attitude, a mission-driven and self-directed approach, and demonstrated passion for Harmons’ mission and commitment to collaboration.
Ability to work weekends, evenings, and holidays.

Nice To Haves

High school diploma or GED preferred.
One year of kitchen or other culinary training experience preferred.
Equivalent combinations of education, experience, and training that provide the stated knowledge, skills, and abilities are acceptable.

Responsibilities

Follow established departmental and store policies and procedures.
Ensure the quality and freshness of products and services prepared and provided by Foodies.
Confirm pricing accuracy and signage, with particular attention to advertised items.
Clean and sanitize Foodie carts and work areas daily and maintain company appearance standards.
Deliver excellent customer service.
Assist the People Support Manager with the teach to taste program at store level.
Research and create recipes for in-store demonstrations.
Sample a wide variety of foods for customers and educate them about food, preparation, and health benefits, with special emphasis on Harmons’ signature products.
Prepare foods and information for Foodies.
Assist with planning, organizing, and executing sales events.
Coordinate events and sampling with the store management team.
Provide sales goal projections and outcome results.
Provide store-specific information for social media and maintain the store’s Instagram account.
Set up, prepare food for, and clean up after special store events.
Keep Foodie carts stocked and maintained.
Communicate openly and frequently with the Store Director.
Take inventory and order Foodie supplies.
Train Foodies; write the Foodie schedule; and teach, mentor, and educate associates.
Provide associates with honest, direct, and ongoing feedback about performance and areas for improvement.
Assist as needed to support the success of the store.
Perform other job-related duties as assigned.