Sales Advocate
About The Position
Mobilelink, Cricket’s largest authorized wireless retailer in the United States, is hiring a Sales Advocate to help customers find wireless solutions suited to their needs. The role offers training, a commission-based compensation plan with unlimited earning potential, and opportunities for advancement into leadership. Sales Advocates also assist with store operations and may occasionally participate in outside sales events, community engagements, and promotional activities. Participation in scheduled events is a condition of employment, and employees will receive reasonable notice.
Requirements
- Clear communication skills, a positive attitude, and technical aptitude.
- Commitment to exemplary customer service, honesty, and integrity.
- At least 18 years old and legally able to work in the United States without restrictions.
- Ability to work at least 32 hours per week, including evenings, weekends, and holidays.
- Reliable transportation to the store location.
- Live within 30 minutes of the home store and be flexible to work at multiple locations within a district as needed.
- Ability to operate a personal computer.
- Follow the Team Color policy and maintain a neat, professional appearance.
- Ability to lift up to 10 pounds, bend, squat, and stretch for inventory and stocking, and stand for long periods, with or without reasonable accommodation.
- Ability to work in a fast-paced environment, follow instructions through completion, and solve problems under pressure.
Nice To Haves
- Retail sales background; helpful but not required.
- Strong social media presence.
Responsibilities
- Provide compassionate, attentive customer service and understand customers’ needs.
- Offer tailored solutions to individuals, families, and businesses.
- Represent Mobilelink and the Cricket brand professionally and courteously.
- Assist leaders with store operations and duties.
- Achieve sales goals and key performance indicators.
- Occasionally participate in outside sales events, community engagements, and promotional activities, including engaging customers, representing Cricket products and services, distributing marketing materials, and assisting with event setup or breakdown.
Benefits
- Unlimited commission earning potential.
- Unlimited growth potential.
- Paid time off after 90 days.
- Dental insurance.
- Health insurance.
- Vision insurance.
- Company-paid life insurance.
- Potential for additional bonus payments based on sales goals and KPIs.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
