Sales Advocate
About The Position
Mobilelink, Cricket’s largest authorized wireless retailer in the United States, is hiring a Sales Advocate to serve customers by identifying their needs and offering suitable solutions. The role includes training and tools to support success, commission-based earning potential, and a career path with opportunities for advancement into leadership. Sales Advocates may occasionally participate in outside sales events, community engagements, and promotional activities for Cricket Wireless. Employees will receive reasonable notice, and participation is a condition of employment. Event duties may include engaging with customers, representing Cricket products and services, distributing marketing materials, and helping set up or break down events.
Requirements
- Clear communication skills, a positive attitude, and technical aptitude.
- Commitment to exemplary customer service, honesty, and integrity.
- At least 18 years old and legally able to work in the United States without restrictions.
- Ability to work a minimum of 32 hours per week, including evenings, weekends, and holidays.
- Reliable transportation to the location.
- Live within 30 minutes of the home store and be flexible to work at multiple locations within a district as needed.
- Ability to operate a personal computer.
- Follow the Team Color policy and maintain a neat, professional appearance.
- Ability to lift up to 10 pounds, bend, squat, and stretch for inventory and stocking, and stand for long periods, with or without reasonable accommodation.
- Ability to work in a fast-paced environment, follow instructions through completion, and solve problems under pressure.
Nice To Haves
- Retail sales experience is helpful but not required.
- Strong social media presence preferred.
Responsibilities
- Provide compassionate, customer-focused service and understand customer needs.
- Offer tailored solutions to individuals, families, and businesses.
- Represent Mobilelink and the Cricket brand professionally and courteously.
- Assist leaders with store operations and duties.
- Meet sales goals and key performance indicators.
- Occasionally participate in outside sales events, community engagements, or promotional activities with reasonable notice.
- At events, engage customers, represent Cricket products and services, distribute marketing materials, and assist with setup or breakdown.
Benefits
- Unlimited earning potential through commission plans.
- Unlimited growth potential.
- Paid time off after 90 days.
- Dental insurance.
- Health insurance.
- Vision insurance.
- Company-paid life insurance.
- Potential bonus payments tied to sales goals and KPIs.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
