Sales Advocate

Mobilelink USA LLC • West Branch, MI

7d • $25,000 - $50,000 • Onsite

About The Position

Mobilelink, Cricket’s largest authorized wireless retailer in the United States, is hiring a Sales Advocate to help customers find wireless solutions suited to their needs. The role offers training, tools, commission-based earning potential, and a potential path into leadership. The position is based at the Fairview Square store in West Branch, Michigan, with flexibility to work at multiple locations within the district as needed. Employees may also be required to participate in occasional outside sales events, community engagements, and promotional activities. The listed salary range is $25,000–$50,000 per year, base plus commission.

Requirements

• Clear communication skills, a positive attitude, and technical aptitude.
• Commitment to exemplary customer service, honesty, and integrity.
• At least 18 years old and legally able to work in the United States without restrictions.
• Ability to work at least 32 hours per week, including evenings, weekends, and holidays.
• Reliable transportation to the work location.
• Live within 30 minutes of the home store and be flexible to work at multiple locations within the district as needed.
• Ability to operate a personal computer.
• Follow the Team Color policy and maintain a neat, professional appearance.
• Ability to follow instructions through to completion and solve problems under pressure.
• Ability to work in a fast-paced environment.
• Ability to lift up to 10 pounds, bend, squat, and stretch for inventory and stocking, and stand for long periods, with or without reasonable accommodation.

Nice To Haves

• Retail sales experience is helpful but not required.
• A strong social media presence is preferred.

Responsibilities

• Provide compassionate, attentive customer service and understand customers’ needs.
• Offer tailored solutions to individuals, families, and businesses, and communicate their value.
• Represent Mobilelink and the Cricket brand professionally and courteously.
• Assist leaders with store operations and other duties.
• Achieve sales goals and key performance indicators.
• Participate in scheduled outside sales events, community engagements, and promotional activities; engage customers, represent Cricket products and services, distribute marketing materials, and assist with event setup or breakdown.

Benefits

• Unlimited earning potential through commission plans.
• Unlimited growth potential and a career path offering potential advancement into leadership.
• Paid time off after 90 days.
• Dental insurance.
• Health insurance.
• Vision insurance.
• Company-paid life insurance.
• Potential additional bonus payments tied to sales goals and KPIs.
• Training and tools to support success in the position.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed