Sales Advocate

Mobilelink USA LLC•Morrilton, AR
•$25,000 - $50,000•Onsite

About The Position

Mobilelink, Cricket’s largest authorized wireless retailer in the United States, is hiring a Sales Advocate for its Morrilton, Arkansas location. Sales Advocates help customers find solutions that fit their needs, provide courteous and professional service, and represent Mobilelink and the Cricket brand. The role offers training and tools, commission-based earning potential, and opportunities for advancement into leadership. Compensation is listed as $25,000–$50,000 base plus commission per year. The position may occasionally include outside sales events, community engagements, and promotional activities. Employees will receive reasonable notice, and participation is a condition of employment. Event duties may include engaging customers, representing Cricket products and services, distributing marketing materials, and helping set up or break down events. Employees must be able to work at multiple locations within a district as needed.

Requirements

  • Clear communication skills, a positive attitude, and technical aptitude.
  • Commitment to exemplary customer service, honesty, and integrity.
  • At least 18 years old and legally able to work in the United States without restrictions.
  • Ability to work at least 32 hours per week, including evenings, weekends, and holidays.
  • Reliable transportation to the work location.
  • Live within 30 minutes of the home store and be flexible to work at multiple locations within a district as needed.
  • Ability to operate a personal computer.
  • Adhere to the Team Color policy and maintain a neat, professional appearance.
  • Ability to lift up to 10 pounds, bend, squat, and stretch for inventory and stocking, and stand for long periods, with or without reasonable accommodation.
  • Ability to work in a fast-paced environment, follow instructions to completion, and solve problems under pressure.

Nice To Haves

  • Retail sales experience is helpful but not required.
  • Strong social media presence preferred.

Responsibilities

  • Provide compassionate, attentive customer service and understand customers’ needs.
  • Offer tailored solutions for individuals, families, and businesses.
  • Represent Mobilelink and the Cricket brand professionally and courteously.
  • Assist leaders with store operations and duties.
  • Achieve sales goals and key performance indicators.
  • Participate occasionally in outside sales events, community engagements, and promotional activities.
  • At events, engage with customers, represent Cricket products and services, distribute marketing materials, and assist with setup or breakdown.

Benefits

  • Unlimited earning potential through commission plans.
  • Unlimited growth potential and a defined path for advancement into leadership.
  • Paid time off after 90 days.
  • Dental insurance.
  • Health insurance.
  • Vision insurance.
  • Company-paid life insurance.
  • Potential additional bonus payments for achieving sales goals and KPIs.
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