Sales Advocate

Mobilelink USA LLC • Mount Airy, NC

2d • $25,000 - $50,000 • Onsite

About The Position

Mobilelink, Cricket’s largest authorized wireless retailer in the United States, is hiring a Sales Advocate to help customers find wireless solutions that meet their needs. The role offers training and tools, commission-based earning potential, and opportunities for advancement into leadership. Sales Advocates provide customer service, support store operations, and work toward sales goals and key performance indicators.

Employees may occasionally be required to participate in outside sales events, community engagements, or promotional activities. These activities support customer acquisition, brand awareness, and business growth. Employees will receive reasonable notice, and participation is a condition of employment. Event duties may include engaging with customers, representing Cricket products and services, distributing marketing materials, and assisting with setup or breakdown.

Requirements

• Clear communication skills, positive attitude, and technical aptitude.
• Commitment to exemplary customer service, honesty, and integrity.
• At least 18 years old and legally able to work in the United States without restrictions.
• Ability to work a minimum of 32 hours per week, including evenings, weekends, and holidays.
• Reliable transportation to the location.
• Live within 30 minutes of the home store and be flexible to work at multiple locations within a district as needed.
• Ability to operate a personal computer.
• Adhere to the Team Color policy and maintain a neat, professional appearance.
• Ability to lift up to 10 pounds, bend, squat, and stretch for inventory and stocking, and stand for long periods, with or without reasonable accommodation.
• Ability to work in a fast-paced environment, follow instructions to completion, and solve problems under pressure.

Nice To Haves

• Retail sales background is helpful but not required.
• Strong social media presence preferred.

Responsibilities

• Provide compassionate, attentive customer service and understand customers’ needs.
• Offer tailored solutions for individuals, families, or businesses.
• Represent Mobilelink and the Cricket brand professionally and courteously.
• Assist leaders with store operations and duties.
• Achieve sales goals and key performance indicators.
• Participate as required in outside sales events, community engagements, and promotional activities.
• Engage with customers, represent Cricket products and services, distribute marketing materials, and assist with event setup or breakdown.

Benefits

• Unlimited earning potential through commission plans.
• Unlimited growth potential and a career path offering opportunities for upward mobility into leadership.
• PTO after 90 days.
• Dental insurance.
• Health insurance.
• Vision insurance.
• Company-paid life insurance.
• Potential for additional bonus payments tied to sales goals and KPIs.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed