Sales Advocate
About The Position
Mobilelink, Cricket’s largest authorized wireless retailer in the United States, is hiring a Sales Advocate for its Sheboygan, Wisconsin store. Sales Advocates help customers find wireless products and services that meet their needs, provide attentive customer service, and represent Mobilelink and the Cricket brand professionally. The role offers training, tools, commission-based earning potential, and a career path with opportunities for advancement into leadership. Employees may occasionally participate in outside sales events, community engagements, and promotional activities. These events support customer acquisition, brand awareness, and business growth. Employees will receive reasonable notice, and event participation is a condition of employment. Duties may include engaging customers, representing Cricket products and services, distributing marketing materials, and helping set up or break down events.
Requirements
- Clear communication skills, a positive attitude, and technical aptitude.
- Commitment to exemplary customer service, honesty, and integrity.
- At least 18 years old and legally able to work in the United States without restrictions.
- Ability to work a minimum of 32 hours per week, including evenings, weekends, and holidays.
- Reliable transportation to the store location.
- Live within 30 minutes of the home store and be flexible to work at multiple locations within a district as needed.
- Ability to operate a personal computer.
- Adhere to the Team Color policy and maintain a neat, professional appearance.
- Ability to lift up to 10 pounds; bend, squat, and stretch for inventory and stocking; and stand for long periods, with or without reasonable accommodation.
- Ability to work in a fast-paced environment, follow instructions through completion, and solve problems under pressure.
Nice To Haves
- Background in retail sales.
- Strong social media presence.
Responsibilities
- Provide compassionate, attentive customer service and understand customers’ needs.
- Offer tailored solutions to individuals, families, and businesses.
- Represent Mobilelink and the Cricket brand professionally and courteously.
- Assist leaders with store operations and duties.
- Achieve sales goals and key performance indicators.
- Participate in occasional outside sales events, community engagements, and promotional activities.
- At events, engage with customers, represent Cricket products and services, distribute marketing materials, and assist with setup or breakdown.
Benefits
- Unlimited earning potential through commission plans.
- Unlimited growth potential.
- Paid time off after 90 days.
- Dental insurance.
- Health insurance.
- Vision insurance.
- Company-paid life insurance.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
