Sales Advocate

Mobilelink USA LLC•Ashwaubenon, WI
•$25,000 - $50,000•Onsite

About The Position

Mobilelink, Cricket’s largest authorized wireless retailer in the United States, is hiring a Sales Advocate to help customers find wireless products and services suited to their needs. The role offers sales training, tools for success, commission-based earning potential, and a potential career path into leadership. Sales Advocates provide customer service, support store operations, meet sales goals, and may participate in scheduled off-site sales or promotional events. The position is based at the GreenBay, Wisconsin location and may require work at multiple locations within the district.

Requirements

  • Clear communication skills, a positive attitude, and technical aptitude.
  • Commitment to exemplary customer service, honesty, and integrity.
  • Be at least 18 years old and legally authorized to work in the United States without restrictions.
  • Ability to work a minimum of 32 hours per week, including evenings, weekends, and holidays.
  • Reliable transportation to the location.
  • Live within 30 minutes of the home store and be flexible to work at multiple locations within a district as needed.
  • Ability to operate a personal computer.
  • Follow the Team Color policy and maintain a neat, professional appearance.
  • Ability to lift up to 10 pounds, bend, squat, stretch, and stand for long periods, with or without reasonable accommodation.
  • Ability to work in a fast-paced environment, follow instructions to completion, and solve problems under pressure.

Nice To Haves

  • Background in retail sales.
  • Strong social media presence.

Responsibilities

  • Provide compassionate, attentive customer service and understand customers’ needs.
  • Offer tailored solutions for individuals, families, and businesses.
  • Represent Mobilelink and the Cricket brand professionally and courteously.
  • Assist leaders with store operations and other duties.
  • Achieve sales goals and key performance indicators.
  • Occasionally participate in outside sales events, community engagements, and promotional activities with reasonable notice.
  • At events, engage with customers, represent Cricket Wireless products and services, distribute marketing materials, and assist with setup or breakdown.

Benefits

  • Unlimited earning potential through commission plans.
  • Unlimited growth potential.
  • Paid time off after 90 days.
  • Dental insurance.
  • Health insurance.
  • Vision insurance.
  • Company-paid life insurance.
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