Sales Advocate FT - PA 504
About The Position
Talk4less Wireless, an authorized Cricket Wireless dealer, is seeking a motivated, goal-oriented Sales Advocate to sell wireless phones, service plans, and accessories while delivering strong customer service and supporting customer retention. The role involves connecting with customers, learning current promotions and policies, meeting sales goals, and working with peers and store leaders to resolve customer issues and share best practices. The position also includes store operations such as completing administrative tasks, keeping the store clean and displays current, stocking accessories, preparing the store for opening and closing, and securing sensitive items. Sales Advocates may participate in outside sales events and promotions and work flexible hours, including weekends and holidays, at various locations. The posting lists the position as full-time/part-time.
Requirements
- High school diploma/GED or equivalent experience.
- One year of retail sales or customer service experience.
- Proficiency with word processing, spreadsheets, basic computer skills, troubleshooting, point-of-sale systems, and cash handling.
- Willingness to work flexible hours, weekends, and holidays at various locations.
Nice To Haves
- Wireless sales experience; experience with providers such as AT&T, Verizon, Sprint, T-Mobile, Boost Mobile, or Cricket is preferred but not required.
- Management experience is preferred for advancement into store management or ownership.
- A coachable attitude and willingness to do the job.
- Additional talents and skills that can be applied to the business.
Responsibilities
- Greet customers in a friendly and timely manner and create a positive work environment.
- Learn and stay informed about promotions, price changes, and policy updates.
- Complete administrative and operational tasks, including filing paperwork and communicating with management to resolve issues.
- Maintain store cleanliness, stock accessories, and keep displays current and compliant with corporate standards.
- Arrive on time, prepare the store for opening, close it properly, and secure sensitive items.
- Sell no-contract wireless phones, service plans, and accessories in a fast-paced environment.
- Deliver outstanding customer service and strive to retain and gain customers.
- Participate in outside sales events or promotions.
- Work alongside peers and store leaders, sharing and learning best practices and helping resolve customer issues.
- Balance customer experience with performance goals.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
