Sales Advocate FT - DFW 363

Cricket Wireless•Fort Worth, TX
•$12 - $13•Onsite

About The Position

Talk4less Wireless, an authorized Cricket Wireless dealer, is seeking a full-time Sales Advocate for its DFW 363 Meadowbrook location in Fort Worth, Texas. The role focuses on selling no-contract wireless phones, service plans, and accessories while providing excellent customer service and working to retain and gain customers. The company seeks motivated, coachable sales representatives who are customer-focused and goal-oriented. Compensation is listed as $12.00–$13.00 base plus commission per month. Sales Advocates help create a welcoming store experience, keep current with promotions and policy updates, perform administrative and operational tasks, and maintain store cleanliness and displays. The position also involves opening and closing the store responsibly, participating in outside sales events or promotions, and working flexible hours, including weekends and holidays, at various locations.

Requirements

  • High school diploma or GED, or equivalent experience.
  • One year of retail sales or customer service experience.
  • Proficiency with word processing, spreadsheets, basic computer skills, troubleshooting, point-of-sale systems, and cash handling.
  • Willingness to work flexible hours, weekends, and holidays at various locations.
  • Ability to work in a fast-paced sales environment and provide customer service.

Nice To Haves

  • Wireless sales experience, including experience with AT&T, Verizon, Sprint, T-Mobile, Boost Mobile, or Cricket.
  • Management experience, particularly for advancement into store management or ownership.

Responsibilities

  • Greet customers in a friendly and timely manner and create a positive work environment.
  • Learn new promotions, price changes, and policy updates proactively.
  • Complete administrative and operational tasks, including filing paperwork and forms and communicating with management to resolve issues.
  • Maintain store cleanliness, stock accessories, and keep displays current and compliant with corporate standards.
  • Arrive on time, prepare the store to open, close it properly, and secure sensitive items.
  • Sell no-contract wireless phones, service plans, and accessories in a fast-paced environment.
  • Deliver outstanding customer service and strive to retain and gain customers.
  • Participate in outside sales events or promotions.
  • Work alongside peers and store leaders, share and learn best practices, serve customers, and resolve issues.
  • Balance customer experience with performance goals.
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