Sales Advocate FT - DFW 478
About The Position
Talk4less Wireless is an authorized Cricket Wireless dealer that helps bring the AT&T brand to life. The company emphasizes marketing, sales, and customer service, and seeks motivated, coachable sales representatives who prioritize customer service and retention. Sales Advocates sell no-contract wireless phones, service plans, and accessories in a fast-paced retail environment while providing outstanding service to retain and gain customers. They learn about promotions, pricing changes, and policy updates; complete administrative and operational tasks; maintain store cleanliness, stock accessories, and keep displays compliant; and help open and close the store securely. The role may also involve outside sales events and promotions, flexible hours, weekends, holidays, and work at various locations.
Requirements
- High school diploma, GED, or equivalent experience.
- One year of retail sales or customer service experience.
- Proficiency with word processing, spreadsheets, basic computer skills, troubleshooting, point-of-sale systems, and cash handling.
- Willingness to learn and perform the job and to work alongside peers and store leaders.
Nice To Haves
- Wireless sales experience; experience with AT&T, Verizon, Sprint, T-Mobile, Boost Mobile, Cricket, or similar providers is preferred but not required.
- Management experience is preferred for advancement into store management or ownership.
Responsibilities
- Greet customers in a friendly and timely manner and contribute to a positive work environment.
- Learn about promotions, price changes, and policy updates.
- Complete administrative and operational tasks, including filing paperwork and communicating with management to resolve issues.
- Maintain store cleanliness, stock accessories, and keep displays current and compliant with corporate standards.
- Use time effectively, arrive on time, prepare the store to open, close it properly, and secure sensitive items.
- Connect with customers as a passionate customer advocate and help provide resolutions to issues.
- Sell no-contract wireless phones, service plans, and accessories in a fast-paced environment.
- Provide outstanding service to retain existing customers and gain new ones.
- Participate in outside sales events or promotions.
- Work flexible hours, weekends, and holidays at various locations.
- Work alongside peers and store leaders, sharing and learning best practices while balancing customer experience and performance goals.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
