Sales Advocate

Mobilelink USA LLC • Ashland, KY

22h • $25,000 - $50,000 • Onsite

About The Position

Mobilelink, Cricket’s largest authorized wireless retailer in the United States, is hiring a Sales Advocate for its store in Ashland, Kentucky. Sales Advocates help customers identify and select solutions that meet their needs, while representing Mobilelink and the Cricket brand professionally. The company provides training and tools for the role and describes opportunities for upward mobility into leadership. Compensation is listed as $25,000–$50,000 per year, base plus commission.

The position may include occasional outside sales events, community engagements, and promotional activities on behalf of Cricket Wireless. Employees will receive reasonable notice of scheduled events, and participation is a condition of employment. Event duties may include engaging customers, representing products and services, distributing marketing materials, and assisting with setup or breakdown.

Requirements

• Clear communication skills, positive attitude, and technical aptitude.
• Commitment to exemplary customer service, honesty, and integrity.
• At least 18 years old and legally able to work in the United States without restrictions.
• Ability to work a minimum of 32 hours per week, including evenings, weekends, and holidays.
• Reliable transportation to the store location.
• Live within 30 minutes of the home store and be flexible to work at multiple locations within a district as needed.
• Ability to operate a personal computer.
• Follow the Team Color policy and maintain a neat, professional appearance.
• Ability to lift up to 10 pounds; bend, squat, and stretch for inventory and stocking; and stand for long periods, with or without reasonable accommodation.
• Ability to work in a fast-paced environment, follow instructions through completion, and solve problems under pressure.

Nice To Haves

• Retail sales background is helpful but not required.
• Strong social media presence is preferred.

Responsibilities

• Provide compassionate, attentive customer service and understand customers’ needs.
• Offer tailored solutions for individuals, families, or businesses and build value in those solutions.
• Represent Mobilelink and the Cricket brand professionally and courteously.
• Assist leaders with store operations and duties.
• Achieve sales goals and key performance indicators.
• Participate in occasional outside sales events, community engagements, or promotional activities, including engaging customers, representing products and services, distributing marketing materials, and helping with event setup or breakdown.

Benefits

• Unlimited earning potential through commission plans.
• Unlimited growth potential and a career path offering potential upward mobility into leadership.
• Paid time off after 90 days.
• Dental insurance.
• Health insurance.
• Vision insurance.
• Company-paid life insurance.
• Potential additional bonus payments tied to sales goals and KPIs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed