Sales Advisor - Coggin Ford Jacksonville

Asbury Automotive • Jacksonville, FL

2d

About The Position

Coggin Ford Jacksonville is part of Asbury Automotive Group, a Fortune 500 company and one of the largest franchised automotive retailers in the United States. Asbury aims to redefine the dealership model through innovative technology and a commitment to team members, guests, and partners. Its culture emphasizes exceptional guest experiences and a fun, supportive, and inclusive environment where team members can thrive personally and professionally.

The Sales Advisor responds to customers who inquire about advertised vehicles online, using phone and email, and assists customers who visit the dealership in person. The role guides customers through the buying process from initial contact through the final sale, using the Asbury selling process and focusing on customer relationships and service.

Requirements

• Motivation to succeed.
• Strong customer service skills.
• Ability to create and maintain customer relationships.
• Strong computer and phone skills.
• Experience using and maintaining a customer relationship management database.
• Self-motivated and a team player.
• At least 18 years of age.
• Valid driver's license.
• Ability to pass pre-employment background and drug screenings.

Nice To Haves

• Prior automotive sales or retail experience, customer service, call center, or business development experience.
• Bilingual ability.

Responsibilities

• Contact and communicate with customers to identify their needs using the Asbury selling process.
• Build rapport with customers and develop a referral network.
• Respond to internet leads within the store's required timeframe and email product information with pricing.
• Answer sales calls and schedule customer appointments.
• Confirm appointments.
• Make outbound calls to follow up with customers about inquiries, after a sale, and for repeat business.
• Conduct test drives and vehicle walkarounds with customers.
• Guide customers through the buying process from start to finish.
• Maintain a professional business attire and appearance.

Benefits

• Weekly pay.
• Paid holidays and paid time off.
• Paid training.
• Stock awards for eligible management and front-line team members.
• Medical, vision, dental, accident, critical illness, and hospital indemnity insurance plans.
• Up to 12 weeks of paid pregnancy leave (disability leave).
• Paid parental leave.
• Health savings accounts.
• Flexible spending accounts.
• Short-term and long-term disability plans.
• Whole life and term life insurance.
• 401(k) with company match.
• Pet insurance.
• Digital career path tool for career development.
• Continuous training through Asbury's Internal Learning Management System.
• Professional growth and development opportunities.
• Technician student loan relief resources.
• Employee assistance program.
• Employee discounts on parts and service repairs.
• Scholarship awards.
• Paid volunteer hours for community service initiatives.
• Employee referral program with bonus opportunities.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed