Sales Advisor - Coggin Ford Jacksonville

Asbury Automotive Group • Jacksonville, FL

1d

About The Position

The Sales Advisor helps redefine the car-buying experience by developing customer relationships and providing exceptional service. The role responds to customers who inquire about advertised vehicles online by phone and email, and assists customers who visit the dealership through the buying process from initial contact to final sale. The position uses the Asbury selling process to understand customer needs, provide vehicle and pricing information, conduct test drives and walkarounds, and support follow-up and repeat business.

Requirements

• Motivation to succeed.
• Strong customer service skills.
• Strong computer and phone skills.
• Experience using and maintaining a customer relationship management database.
• Self-motivated and a team player.
• At least 18 years of age.
• Valid driver’s license.
• Must pass pre-employment background and drug screenings.

Nice To Haves

• Prior automotive sales or retail experience.
• Customer service, call center, or business development experience.
• Bilingual ability.

Responsibilities

• Contact and communicate with customers to identify their needs using the Asbury selling process.
• Build rapport with customers and develop referrals and a customer network.
• Respond to internet leads within the store’s required timeframe and email product information with pricing.
• Answer sales phone calls and schedule customer appointments.
• Confirm appointments.
• Make outbound calls to follow up on customer inquiries, post-sale experiences, and repeat business.
• Conduct test drives and vehicle walkarounds with customers.
• Guide customers through the buying process from start to finish.
• Create and maintain customer relationships.
• Maintain a professional business appearance.

Benefits

• Weekly pay.
• Paid holidays and paid time off.
• Paid training.
• Stock awards for select management and front-line team members.
• Medical, vision, dental, accident, critical illness, and hospital indemnity insurance plans.
• Up to 12 weeks of paid pregnancy leave (disability leave).
• Paid parental leave.
• Health savings and flexible spending accounts.
• Short-term and long-term disability plans.
• Whole life and term life insurance.
• 401(k) with company match.
• Pet insurance.
• Digital career path tool.
• Continuous training through Asbury’s Internal Learning Management System.
• Professional growth and development opportunities.
• Technician student loan relief resources.
• Employee assistance program.
• Employee discounts on parts and service repairs.
• Scholarship awards.
• Paid volunteer hours through community service initiatives.
• Employee referral program with bonus opportunities.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed