Advisor - Pittsford Plaza

Warby Parker • Rochester, NY

2d

About The Position

Warby Parker is seeking a well-rounded Sales Advisor for a new store opening at Pittsford Plaza. Advisors help deliver excellent customer service and directly contribute to retail locations through customer interactions, process improvement ideas, and special projects. The role introduces customers to Warby Parker's values and brand, makes glasses shopping a positive experience, and supports both customers and teammates on the sales floor.

Requirements

• Be excited to work and learn at a fast-paced, high-growth company.
• Have customer-facing experience in a service-minded environment.
• Be a proactive, adaptable problem-solver who reacts quickly to unexpected situations.
• Be a positive team player who leads by example.
• Communicate effectively with a variety of people.
• Be organized, attentive, and detail-oriented.
• Be an energetic self-starter with an entrepreneurial spirit.
• Be interested in fashion and technology.
• Not be on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE).

Responsibilities

• Communicate Warby Parker's values and brand philosophy on the sales floor.
• Provide excellent customer service.
• Demonstrate product knowledge and offer style advice.
• Develop ideas to improve retail and the glasses-shopping experience.
• Anticipate the needs of teammates and customers and offer assistance.
• Help foster an inclusive culture by treating customers and colleagues with respect.

Benefits

• Health, vision, and dental insurance for full-time employees.
• Life and AD&D insurance for full-time employees.
• Paid sick leave.
• Paid holidays for full-time employees.
• Vacation days for full-time employees.
• Retirement savings plan (401(k)) for full-time employees.
• Parental leave, including for non-birthing parents, for full-time employees.
• Short-term disability for full-time employees.
• Employee Stock Purchase Plan.
• Employee Assistance Program (EAP).
• Bereavement support for full-time employees.
• Optical education reimbursement for full-time employees.
• Free eyewear.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed