Advisor - Pittsford Plaza

Warby Parker•Rochester, NY
•Onsite

About The Position

Warby Parker is seeking a Sales Advisor to provide excellent service to customers and support the success of its retail locations. Advisors represent the company’s values and brand, help create an enjoyable glasses-shopping experience, contribute ideas to improve retail processes, and take part in special projects. This position is for the Pittsford Plaza new store opening.

Requirements

  • Customer-facing experience in a service-minded environment.
  • Ability to adapt and solve problems proactively, including in unexpected situations.
  • Ability to communicate effectively with a variety of people.
  • Organization, attentiveness, and attention to detail.
  • Must not be on the Office of Inspector General’s List of Excluded Individuals/Entities (LEIE).

Nice To Haves

  • Enthusiasm for working and learning at a fast-paced, high-growth company.
  • Positive team-player attitude and ability to lead by example.
  • Energetic self-starter with an entrepreneurial spirit.
  • Interest in fashion and technology.

Responsibilities

  • Communicate Warby Parker’s values and brand philosophy on the sales floor.
  • Provide wonderful customer service.
  • Demonstrate product knowledge and offer style advice.
  • Develop ideas to improve retail and the glasses-shopping experience.
  • Anticipate the needs of customers and teammates and offer assistance.
  • Help foster an inclusive culture by treating customers and colleagues with respect.

Benefits

  • Health insurance
  • Vision insurance
  • Dental insurance
  • Life and AD&D insurance
  • Paid sick leave
  • Paid holidays
  • Vacation days
  • Retirement savings plan (401(k))
  • Parental leave, including for non-birthing parents
  • Short-term disability
  • Employee Stock Purchase Plan
  • Employee Assistance Program (EAP)
  • Bereavement support
  • Optical education reimbursement
  • Free eyewear
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