Apprentice Optician - Pittsford Plaza
About The Position
Warby Parker is seeking an Apprentice Optician to join its in-house optical team at a new store opening. The apprentice works directly with a licensed optician in licensed states or a certified optician in non-licensed states, learning to meet customers’ eyewear needs and deliver exceptional service. The role includes developing technical skills in measuring, fitting, adjusting, and checking eyewear, as well as explaining prescriptions and product offerings. The apprentice helps customers select frames and lenses suited to their prescription, fit, style, and lifestyle, while contributing to team service and sales practices and representing Warby Parker’s brand, values, and mission. The company describes its ideal candidate as a lifelong learner who enjoys working with people, is eager to learn a technical skill, communicates professionally, and can adapt in a fast-paced environment. The position offers career-advancing resources and benefits. Compensation includes a competitive base salary or hourly rate and variable compensation for eligible employees; applicable non-exempt employees are eligible for overtime pay for hours worked beyond 40 in a workweek. The posting does not state a specific compensation range.
Requirements
- Interested in working in a medical-oriented role helping people see.
- Passionate about working with people.
- A hands-on problem solver excited to learn a new technical skill.
- Clear, effective, and professional communicator.
- Dedicated to going above and beyond to help customers and teammates.
- Energetic, positive team player able to adapt in a fast-paced, changing work environment.
- Extremely detail-oriented and capable of managing a wide range of responsibilities.
- Open-minded, continually learning and challenging existing knowledge.
- Not listed on the Office of Inspector General’s List of Excluded Individuals/Entities (LEIE).
Responsibilities
- Work with a mentor who is a licensed optician in licensed states or a certified optician in non-licensed states to learn how to meet customers’ eyewear needs.
- Learn to take and record measurements and adjust and fit eyewear accurately.
- Learn to check finished eyewear against Warby Parker’s optical standards and customer requirements and requests.
- Develop the expertise to explain prescription terminology and product offerings to customers.
- Work with the team to ensure customers receive exceptional service.
- Learn to help customers select frames and lenses based on prescription needs, face fit, personal style, and lifestyle.
- Collaborate with the team to develop sales and customer-service best practices that can be implemented throughout the organization.
- Represent the brand and educate others about Warby Parker’s values and mission.
Benefits
- Health, vision, and dental insurance for full-time employees.
- Life and AD&D insurance for full-time employees.
- Paid sick leave.
- Paid holidays for full-time employees.
- Vacation days for full-time employees.
- Retirement savings plan (401(k)) for full-time employees.
- Parental leave, including for non-birthing parents, for full-time employees.
- Short-term disability for full-time employees.
- Employee Stock Purchase Plan.
- Employee Assistance Program (EAP).
- Bereavement support for full-time employees.
- Optical education reimbursement for full-time employees.
- Free eyewear.
- Variable compensation for eligible employees.
- Overtime pay for applicable non-exempt employees required to work more than 40 hours in a workweek.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
