Sales Administrator

SunSource • Farmington Hills, MI

2d • Onsite

About The Position

Electro-Matic, a SunSource company, is an industrial automation technology company that supplies components and solutions to U.S. manufacturers and other markets. The Sales Administrator provides administrative support to executive-level and sales management and supports the sales team and customers with pricing, cost comparisons, and coordination with operations and suppliers. The role keeps sales information in CRM and ERP systems accurate and current to help maintain efficient distribution operations and positive customer and supplier relationships.

The position reports to the VP of Sales and is full-time and on-site. It is office-based, with regular collaboration with warehouse and field sales teams and occasional visits to distributor or customer facilities. Typical business hours apply, with occasional extended hours during month-end or high-volume periods. The role may occasionally involve lifting small parcels or assisting in the warehouse, up to approximately 25 pounds, depending on company practices.

Electro-Matic describes this role as an opportunity to support cross-functional teams, learn automation product lines, and grow in a process-driven, customer-focused environment.

Requirements

• High school diploma or equivalent.
• Three to five or more years of experience in sales administration, inside sales, or order management; distribution, manufacturing, or industrial automation experience is preferred.
• Proficiency with Microsoft Excel, including pivot tables and lookups, and other Microsoft Office applications.
• Experience with ERP and CRM systems, such as Infor or P21, and comfort learning new systems.
• Strong attention to detail, accuracy, and organizational skills.
• Clear, professional verbal and written communication skills and a customer-service orientation.
• Ability to multitask, prioritize, and meet deadlines in a fast-paced environment.

Nice To Haves

• Knowledge of industrial automation products such as sensors, connectors, motion control, or PLCs, or experience supporting technical sales.
• Exposure to pricing strategies, margin calculations, and commercial quoting processes.

Responsibilities

• Review customer quotes, proposals, and order acknowledgements, ensuring margins and discount approvals are applied.
• Coordinate with warehouse, shipping, and logistics teams to schedule shipments and resolve fulfillment or delivery problems.
• Communicate with manufacturers and suppliers to confirm product availability and expedite requests.
• Maintain and update customer, product, and pricing records in CRM and ERP systems, ensuring data integrity.
• Prepare routine daily, weekly, and monthly sales and order reports, as well as ad hoc reports for management and sales representatives.
• Support sales representatives with administrative tasks, including proposals, pricing research, bid packages, and contract documentation.
• Help implement process improvements and support ERP and CRM system upgrades.
• Ensure order processing complies with company policies, trade regulations, and internal controls.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED