Sales Administrator

TLD • Boise, ID

6d

About The Position

AERO Specialties is seeking a Commercial Sales Administrator to ensure commercial sales are processed accurately and on time. The role oversees aspects of the sales cycle, including creating sales opportunities, resolving customer issues during the sales process, and post-quote closing. The administrator works across internal teams and with customers to track orders, communicate fulfillment and delivery status, maintain customer and vendor information, support marketing activities, and provide sales reporting and research. The position calls for strong follow-through, process improvement, accountability, positive collaboration, and clear communication.

Requirements

• 5–7 years of previous administrative experience.
• 1–2 years of previous customer service experience.
• Excellent computer skills, including Microsoft Office Suite, file management tools, and database systems.
• Excellent research, data mining, and planning skills.
• Excellent communication and problem-solving skills.
• Ability to complete multiple challenging tasks or projects within agreed time frames while applying appropriate critical thinking and quality.
• Ability to communicate proactively and follow up across internal and external teams.

Responsibilities

• Enter orders into LN, monitor purchase order status, and ensure orders are complete and accurate.
• Track required information on spreadsheets to support effective communication.
• Contact customers weekly with updates on open orders and ensure fulfillment dates are accurate.
• Gather information from internal departments and update stakeholders on delivery dates throughout production.
• Maintain accurate and complete customer profiles and manage vendor forms.
• Assist with organizing, planning, and preparing for trade shows, exhibitions, customer visits, and other marketing opportunities.
• Create weekly and as-needed sales reports covering sales, order fulfillment, and quotes.
• Develop quoting and tracking tools as needed for the sales team.
• Track print and web advertising commitments, records, and costs.
• Assist in identifying potential market opportunities and conduct bid research as needed.
• Manage daily, monthly, and annual goals through proactive communication and follow-up with internal and external teams.
• Seek efficiencies and improvements in business processes.
• Resolve customer issues during the sales process and support post-quote closing.

Benefits

• Competitive pay based on experience.
• Company pays 100% of the employee’s health insurance premium after 60 days, effective the first of the month.
• Health Reimbursement Account (HRA).
• Flexible Spending Account (FSA).
• Employer 401(k) match, with eligibility to participate after 90 days.
• Options for short-term and long-term disability insurance.
• Flexible work schedules.
• Paid vacation and personal time, with accrual increasing with tenure.
• Paid holidays.
• Potential for profit sharing.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed