Sales Administrator/Coordinator

Firetrol Protection Systems•Houston, TX

About The Position

Firetrol’s Houston office is seeking a highly organized, detail-oriented Sales Administrator/Coordinator to support its growing sales team. This role helps keep sales processes moving by tracking deficiencies, coordinating quotes, maintaining accurate records, assisting with customer-facing events, and supporting sales and marketing activities. It is suited to someone interested in learning the sales process and may lead to a future PMA Sales opportunity for the right candidate. The role includes coordinating deficiency assignments and quote follow-up, maintaining sales and customer records in ServiceTrade, preparing sales reports, collaborating across departments to address customer concerns, and planning and supporting marketing events. The coordinator also tracks opportunities generated at events, manages promotional materials, and develops an understanding of PMA sales, customer relationship management, and the overall sales process.

Requirements

  • Interest in sales, customer relationships, and business development.
  • Willingness to assist with events and represent the company professionally.
  • Strong attention to detail.
  • Ability to work independently and collaboratively in a team setting.
  • Strong organizational and project management skills.
  • Exceptional written and verbal communication skills in a professional context.
  • Excellent interpersonal and relationship-building skills.
  • Ability to manage multiple tasks and changing priorities.
  • Ability to quickly learn and adapt to multiple business software platforms.
  • Strong proficiency with Microsoft Office, including Outlook, Excel, and Word.

Nice To Haves

  • Proven experience in a sales administration or coordination role.
  • Experience with Microsoft Great Plains and ServiceTrade software.
  • Familiarity with CRM systems and event planning tools.

Responsibilities

  • Assign deficiencies to the appropriate sales representatives.
  • Follow up with sales representatives on outstanding deficiencies that have not been quoted.
  • Coordinate with sales representatives to ensure timely submission of quotes.
  • Maintain accurate, up-to-date records of sales activities and customer interactions in ServiceTrade.
  • Assist in preparing reports and analysis related to sales performance.
  • Collaborate with other departments to address and resolve customer inquiries or concerns.
  • Plan and organize marketing events, including conferences, trade shows, and seminars.
  • Coordinate event logistics, such as venue selection, booth setup, and promotional materials.
  • Log and track business opportunities generated from events in the CRM system.
  • Collaborate with the sales and management team to create compelling, on-brand promotional giveaways.
  • Manage inventory and distribution of marketing materials and giveaways.
  • Provide support for marketing events when needed.
  • Learn and develop an understanding of PMA sales, customer relationship management, and the overall sales process.

Benefits

  • Competitive wages.
  • Health, dental, and vision insurance.
  • Life insurance.
  • Short- and long-term disability.
  • Generous paid time off.
  • 401(k) plan with a generous company match and immediate vesting.
  • Training and education opportunities.
  • Career growth opportunities.
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