Sales Administrative Assistant

Equity LifeStyle Properties, Inc.•Venice, FL

About The Position

The Sales Administrative Assistant supports the community’s sales and marketing efforts while providing exceptional service to customers and residents. The role works collaboratively with the team to achieve shared goals. It is based in Venice, Florida, and includes regular weekend work.

Requirements

  • Strong customer service skills.
  • Strong interpersonal, written, and verbal communication skills for interacting with prospective customers, sales leadership, and the operations team.
  • Positive attitude; self-motivated, resourceful, and professional; able to meet deadlines and goals.
  • Strong math skills, including the ability to calculate discounts, interest, and commissions.
  • Ability to work in a fast-paced, team-centered environment.
  • Ability to work weekends on a regular basis.
  • Problem-solving ability and attention to detail.
  • Ability to understand and follow company policies and procedures.
  • Collaborative team player with a strong work ethic; accepts constructive feedback and follows directions from a manager.
  • Commitment to developing sales, marketing, and technology skills.
  • Ability to use Microsoft Office, including Outlook and Excel.
  • Valid driver’s license and clean driving record; required.

Responsibilities

  • Greet customers and residents professionally and cordially.
  • Process and close home sales in accordance with company business plans.
  • Follow the company’s selling philosophy and use the provided sales and organizational tools.
  • Follow up consistently with current customers from initial contact through after closing, and maintain records of communications.
  • Monitor and record daily customer traffic using designated tracking tools; send thank-you notes to prospective customers and continue follow-up.
  • Complete administrative tasks accurately and on time while managing priorities.
  • Prepare sales agreements, which may involve calculating sales tax and monthly payment plans and running credit checks.
  • Maintain and monitor internal inventory software to ensure available and sold homes are accurately recorded.
  • Take photographs and videos of homes for marketing use.
  • Attend regular rally meetings to review sales and marketing strategies.
  • Maintain open communication with community and regional team members.
  • Audit marketing materials and maintain digital marketing sources.
  • Maintain a daily list of available homes, including tracking new home arrivals.
  • Organize and maintain files and order office supplies.
  • Research and implement company-sponsored activities.
  • Attend and participate in required training programs and seminars.
  • Deliver communications to customers or residents as needed.
  • Perform other duties as assigned by the manager.

Benefits

  • Medical, dental, and vision plans
  • Generous 401(k) employer match
  • Paid vacations, holidays, and sick time
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