Sales Administrative Assistant

Westin Rancho Mirage Golf Resort & Spa • Rancho Mirage, CA

7d • $22 - $25 • Onsite

About The Position

The Sales Administrative Assistant provides administrative and operational support to the Sales & Marketing team at The Westin Rancho Mirage Golf Resort & Spa. The role supports revenue generation and client service by coordinating sales activities, preparing contracts and proposals, managing correspondence, maintaining accurate records, and assisting with daily departmental operations. The ideal candidate is organized, detail-oriented, service-focused, professional, and able to maintain confidentiality in a fast-paced hospitality environment.

The position works with Sales & Marketing leaders and collaborates with Catering, Convention Services, Revenue Management, Front Office, and other operational departments to support group and event business. It requires using Microsoft Office and hotel sales platforms, including Delphi, CI/TY, and Marriott systems, as applicable. The role may involve occasional evenings, weekends, and holidays based on business demands.

Requirements

• High school diploma or equivalent required.
• Strong organizational, time management, and multitasking skills.
• Excellent verbal and written communication skills.
• High attention to detail and commitment to accuracy.
• Proficiency in Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Ability to work independently and contribute effectively within a team.
• Professional appearance and demeanor, with a customer service orientation.
• Ability to sit, stand, and walk for extended periods throughout the workday.
• Ability to lift and carry up to 20 pounds occasionally.
• Frequent use of computers, phones, and other office equipment.
• Ability to work a flexible schedule based on business demands, including occasional evenings, weekends, and holidays as needed.

Nice To Haves

• Associate's degree in Business, Hospitality, Marketing, or a related field.
• At least one year of administrative, sales support, hotel, or customer service experience.
• Hospitality industry experience.
• Experience with Delphi, CI/TY, Marriott systems, or other hotel sales software.

Responsibilities

• Provide administrative support to the Corporate Director of Sales & Marketing, Assistant Director of Sales, and Sales & Marketing leaders.
• Prepare, distribute, and maintain sales contracts, proposals, banquet event orders, and related sales documentation.
• Enter, update, and maintain client and account information in Delphi, CI/TY, Marriott systems, and other sales platforms.
• Coordinate client site visits, property tours, and sales appointments.
• Respond to inquiries and direct communication to appropriate Sales team members.
• Maintain organized electronic and physical filing systems for contracts, correspondence, and client records.
• Generate sales, pace, and production reports and other departmental tracking documents.
• Assist with RFP responses, proposal preparation, and customer presentations.
• Support sales managers with lead management, account research, and follow-up activities.
• Coordinate shipments, promotional materials, gifts, and collateral for clients and trade shows.
• Assist with invoice processing, purchase requisitions, expense tracking, and budget administration as assigned.
• Ensure sales agreements and supporting documentation are accurate and complete.
• Maintain confidentiality of client, revenue, and business information.
• Collaborate with Catering, Convention Services, Revenue Management, Front Office, and other operational departments to support group and event business.
• Ensure compliance with Marriott brand standards, company policies, and departmental procedures.
• Perform other duties as assigned to support Sales & Marketing operations.

Benefits

• Comprehensive benefits package for eligible associates and their families.
• 401(k) with company match for eligible associates.
• Flexible scheduling where operationally feasible.
• Discounted room rates worldwide through the Explore by Marriott Bonvoy™ Program.
• Associate travel and property discounts.
• Ongoing learning and career development opportunities.
• Competitive compensation.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED