Administrative Assistant - Sales

Tom James Company•Washington DC, WA

4d•Onsite

About The Position

At Tom James Company, an Assistant supports sales team members, store leaders, and organizational leaders in fulfilling the company’s mission to be a global leader in the fashion industry. The Assistant is a member of the sales support team. This part-time position is based in the Washington, DC office, requires regular onsite attendance, and is scheduled for 25 hours per week at $23.50 per hour.

Requirements

Confident and able to work independently.
Strong verbal, written, and listening communication skills.
Excellent organizational skills.
Outstanding time management skills.
Professional customer service skills.
Social media savvy, especially on LinkedIn and Instagram.
Proficient with multiple forms of technology, including Microsoft Office and Google Docs, Sheets, and Forms.
Basic accounting skills, such as balancing accounts.
Able to be flexible and multitask.
Motivated to tackle challenges.
Enjoys working in a fast-paced team environment.
Able to bend and lift 30 pounds.
Valid driver's license required.

Nice To Haves

Two years of office-related experience preferred.
Experience in a sales-oriented environment is a plus.

Responsibilities

Prepare for daily client visits.
Prepare clothing for delivery.
Locate client information, including accounts receivable balances and sales sheets.
Update sales materials about fabrics and options.
Coordinate and maintain client orders and files.
Communicate with clients to set up appointments, provide order status, schedule deliveries, and send reminders.
Support sales efforts by communicating regularly with sales professionals and store team members, meeting with sales professionals to set goals, managing daily calendars, and organizing inventory.
Identify efficiencies in processes and communication.
Pick up and deliver client items as needed.
Prospect for new clients using internet and social media applications.
Conduct digital marketing using LinkedIn, Instagram, Facebook, Threads, and Twitter.
Enter referrals into the proprietary system.
Send introductory and promotional messages.
Create call lists and hot lists.
Provide exceptional customer service when contacting factories, the corporate office, clients, and outside vendors.
Maintain a professional image when interfacing with corporate clients.