Administrative Assistant - Sales

Tom James Company•Pittsburgh, PA

2d•Onsite

About The Position

The Administrative Assistant supports Tom James Company sales team members, store leaders, and organizational leaders in fulfilling the company’s mission to be a global leader in the fashion industry. This part-time role is based in the Pittsburgh, Pennsylvania office, requires regular onsite attendance, and is scheduled for 21 hours per week at $19.00 per hour. The position supports sales operations, client service, order coordination, prospecting, and digital marketing.

Requirements

Confident and able to work independently.
Strong verbal, written, and listening communication skills.
Excellent organizational and time-management skills.
Professional customer service skills.
Social media savvy, especially with LinkedIn and Instagram.
Proficient with multiple forms of technology, including Microsoft Office and Google Docs, Sheets, and Forms.
Basic accounting skills, such as balancing accounts.
Flexible and comfortable multitasking.
Motivated to tackle challenges and eager to work in a fast-paced team environment.
Able to bend and lift 30 pounds.
Valid driver’s license required, except in larger metropolitan areas.

Nice To Haves

Two years of office-related experience is preferred.
Experience in a sales-oriented environment is a plus.

Responsibilities

Prepare for daily client visits and prepare clothing for delivery.
Locate client information, including accounts receivable balances and sales sheets.
Update sales materials about fabrics and options.
Coordinate and maintain client orders and files.
Communicate with clients to set appointments, provide order updates, schedule deliveries, and send reminders.
Support sales professionals by communicating regularly with them and other store team members, meeting to set goals, managing the daily calendar, and organizing inventory.
Identify efficiencies in processes and communication.
Pick up and deliver client items as needed.
Prospect for new clients using internet and social media applications.
Conduct digital marketing using LinkedIn, Instagram, Facebook, Threads, and Twitter.
Enter referrals into the proprietary system, send introductory and promotional messages, and create call lists or hot lists.
Provide exceptional customer service when interacting with factories, the corporate office, clients, and outside vendors.
Maintain a professional image when interfacing with corporate clients.