Sales Administrative Assistant

LifeWorks Wellness Center•Clearwater, FL

About The Position

LifeWorks Wellness Center is seeking a detail-oriented and compassionate professional to support service consultants and help deliver timely, high-quality care to new patients. The role streamlines administrative processes so consultants can remain focused on patients. LifeWorks Wellness Center describes itself as one of the largest integrated practices in the US and Florida’s top natural health clinic, providing alternative medical care and holistic treatment programs for chronic health conditions. The Sales Administrative Assistant provides administrative and follow-up support related to patient treatment programs, payments, scheduling, and records. The position is full-time, with a minimum of 37.5 hours per week, Monday through Friday. Compensation is $25 per hour.

Requirements

  • Strong administrative and organizational skills with high attention to detail.
  • Excellent verbal and written communication abilities.
  • Comfort discussing significant financial commitments related to patient treatment programs.
  • Ability to multitask in a fast-paced environment.
  • Maintain strict patient confidentiality and professionalism.
  • Customer service orientation, empathy, and patience.
  • Proficiency in basic office software and data entry.
  • Pass a criminal background check and drug screen.
  • High school diploma or GED.
  • At least 2 years of experience in sales or supporting a sales team.
  • Ability to type at least 40 WPM and use intermediate-level computer functions.
  • Ability to sit, type, and communicate on the phone for periods of up to 8 hours at a time.

Nice To Haves

  • Previous experience in healthcare or wellness.
  • Familiarity with medical terminology.

Responsibilities

  • Handle administrative tasks that support service consultants and improve patient care efficiency.
  • Follow up with patients who need additional time after meeting with a consultant, helping them finalize their treatment program purchase when ready.
  • Contact new patients by phone and email to assist them with paying for and starting treatment programs.
  • Assemble sales-related paperwork and assist with treatment program payment processing.
  • Ensure accurate invoicing and correct application of payments to patient accounts.
  • Restock essential paperwork and materials for consultants.
  • Answer incoming calls when service consultants are unavailable.
  • Coordinate patient scheduling after program purchase.
  • Maintain the new patient tracking grid to support timely follow-ups and conversions.
  • Accurately document patient interactions while maintaining confidentiality.

Benefits

  • Employer-sponsored health, dental, and vision insurance.
  • Health savings account.
  • Employee discount.
  • Paid time off.
  • Holiday pay.
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