Sales Administrative Assistant

Marriott•Scottsdale, AZ

About The Position

The Sales Administrative Assistant enters and retrieves information in computer databases to update records, files, and reservations and answer guest inquiries. The role transmits information and documents by computer, mail, or facsimile; operates standard office equipment; and prepares letters, memos, and other documents using word-processing, spreadsheet, database, or presentation software. It handles incoming and outgoing mail, maintains computer- and paper-based filing systems, compiles and files records of office activities and transactions, and uses computers or point-of-sale systems to enter and locate work-related information. The position follows company policies and procedures, maintains a clean and professional appearance, protects confidential information and company assets, and provides courteous guest service. It requires clear and professional communication, accurate preparation and review of written materials, appropriate telephone etiquette, and positive working relationships with colleagues. The employee may be asked to perform other reasonable duties as requested by supervisors and must be able to move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance. Marriott International states that it is an equal opportunity employer committed to welcoming all, valuing associates’ backgrounds, and providing a non-discriminatory environment. The Luxury Collection describes its hotels and resorts as offering authentic, destination-specific experiences and invites candidates interested in the destination’s heritage and personalized hospitality to join its portfolio.

Requirements

Communicate with others using clear and professional language.
Prepare and review written documents accurately and completely.
Answer telephones using appropriate etiquette.
Maintain confidentiality of proprietary information and protect company assets.
Move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance.

Responsibilities

Enter and retrieve information in computer databases to update records, files, and reservations and answer guest inquiries.
Transmit information and documents using a computer, mail, or facsimile machine.
Operate standard office equipment other than computers.
Prepare letters, memos, and other documents using word-processing, spreadsheet, database, or presentation software.
Handle incoming and outgoing mail, including date stamping and distributing incoming mail.
Create and maintain computer- and paper-based filing and organization systems for records, reports, and documents.
Compile, copy, sort, and file records of office activities, business transactions, and other activities.
Enter and locate work-related information using computers and/or point-of-sale systems.
Follow company policies and procedures; maintain a clean, professional appearance; protect confidential information and company assets.
Welcome and acknowledge guests, anticipate and address service needs, assist individuals with disabilities, and thank guests.
Communicate clearly and professionally, prepare and review written documents accurately, and answer telephones using appropriate etiquette.
Develop and maintain positive working relationships, support team goals, and listen and respond to employee concerns.
Move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance.
Perform other reasonable job duties as requested by supervisors.