Sales Administration Specialist

Blue Cross Blue Shield of Wyoming•Cheyenne, WY

About The Position

The Sales Administration Specialist supports the sales team and broker community with obtaining and retaining group clients, including Small Group (ACA) and Large Group business. The role helps drive growth and ensure efficient group sales and retention processes, with a focus on securing and maintaining group clients and broker and consultant satisfaction. It is part of a dynamic team working in a fast-paced environment to provide service to Wyoming residents. The specialist reviews and submits renewal forms, runs reports, corresponds with brokers and provides premium information, meets performance measures, maintains sales information in databases, and performs general sales administration. The employee is also expected to serve as a positive BCBSWY brand ambassador in the local community or geographical region.

Requirements

  • High school diploma or GED.
  • Solid human relations skills.
  • Strong time management and prioritization capabilities.
  • Knowledge of Customer Relationship Management (CRM) tools, such as Salesforce.
  • A strong desire to help the sales department and broker relations achieve goals.

Nice To Haves

  • Prior customer service experience.
  • Prior business-to-business interaction experience.

Responsibilities

  • Assist the sales team and broker community with obtaining and retaining clients.
  • Support group sales and retention processes, including Small Group (ACA) and Large Group business.
  • Help secure and maintain group clients and broker and consultant satisfaction.
  • Review and submit renewal forms.
  • Run reports.
  • Correspond with brokers and provide premium information.
  • Meet performance measures.
  • Maintain sales information in databases.
  • Perform general administrative work related to sales.
  • Serve as a positive brand ambassador in the local community or geographical region.

Benefits

  • Best-in-class health insurance at minimal to no cost for employees.
  • Medical insurance.
  • Dental insurance.
  • Vision insurance.
  • 401(k).
  • Life insurance.
  • Paid time off (PTO).
  • 10 paid holidays annually in addition to PTO.
  • Eight paid volunteer hours.
  • Wellness programs.
  • Annual merit increase eligibility.
  • Monthly incentives based on individual and company performance for eligible employees.
  • Potential performance-based commissions for Sales Team members.
  • Dress-for-your-day dress code.
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