Sales Account Manager Eastern PA, Central NY

SIG SAUER Careers•New York City, NY

About The Position

The Sales Account Manager is responsible for achieving and exceeding monthly and annual sales targets across Eastern Pennsylvania and Central New York. The role identifies and qualifies new business opportunities within prospective and existing accounts, builds multi-level relationships with key decision-makers, and maintains strong relationships with direct and non-direct customers. Success requires self-motivation, strong communication skills, professionalism, and a passion for the firearms industry. The position works collaboratively with Product Managers, Marketing, Customer Service, Commercial Sales Operations, the Commercial Sales team, and external customers. It involves account and territory planning, market research, customer visits and calls, sales reporting, customer training and presentations, and the use of CRM tools and Palantir to identify trends and opportunities. The role also supports contract management, compliance knowledge, marketing campaigns, and continuous improvement activities.

Requirements

Bachelor's degree in Business, Sales, or a related field, or an equivalent combination of education and experience.
3–5 years of experience in sales account management or business development.
Experience contributing to or developing account plans and market strategies.
Ability to quickly learn and communicate product features, benefits, and technical specifications.
Excellent customer service and sales support skills.
Ability to manage multiple accounts and stakeholders.
Respond to inquiries in a timely manner, within 24 hours of receipt.
Ability to develop long-lasting relationships and build a strong customer base while achieving and exceeding sales targets.
Ability to use Palantir to identify trends and opportunities and develop actionable strategies.
Ability to analyze available data, find similarities within the field, and implement action plans.
Proficiency in Word, Excel, and PowerPoint.
Experience using various CRM tools.
Ability to communicate ideas and information clearly, concisely, and accurately, verbally and in writing.
Skill in preparing and delivering sales presentations, proposals, and product demonstrations.
Ability to work effectively with cross-functional teams and encourage cooperation and a positive, goal-oriented attitude.
Ability to balance strategic planning with daily execution while meeting sales goals and maintaining customer relationships.
Valid driver's license.
Ability to perform prolonged periods of sitting and computer work using a keyboard and mouse, including repetitive tasks.
Ability to open file cabinets, reach with hands and arms, bend, twist, and lift and move files.
Ability to lift up to 25 pounds.
Must wear required Personal Protective Equipment where required and comply with work exposure EH&S training requirements and SIG SAUER security mandates.

Responsibilities

Identify and qualify new business opportunities within prospective and existing accounts.
Achieve and exceed territory visit targets and monthly and annual sales objectives.
Complete an agreed-upon number of customer visits and calls based on channel.
Develop and manage multi-level relationships with key customer decision-makers.
Build and maintain mutually beneficial relationships with direct and non-direct customers.
Manage the annual customer contract process and monitor adherence to requirements.
Identify non-direct customers with potential and interest in becoming direct dealers.
Support and coordinate business reviews with leadership.
Conduct market research to understand customer needs and support account plans and market strategies.
Coordinate with Product Managers to optimize customer product offerings.
Identify opportunities related to market share.
Participate in research, development, and execution of short- and long-range territory sales plans and ongoing marketing campaigns.
Maintain current knowledge of industry trends, technical developments, and government regulations affecting target markets.
Obtain and maintain knowledge of state compliance requirements.
Contribute to promotional campaigns, technical presentations, and customer training.
Meet budgetary requirements for the assigned customer base.
Use CRM tools to document activity and communicate pertinent data.
Prepare accurate sales account reports for leadership.
Serve as a cross-functional liaison for customer, product, and service needs.
Participate in identified projects and programs throughout their lifecycle.
Use analysis, creativity, and collaboration to develop mutually beneficial solutions for customers and the business.
Participate in continuous improvement projects and tasks.
Participate in 5S workplace organization and maintain the work area through sustainment activities.
Follow required safety and ISO procedures.