Sales Account Manager

UnitedHealth Group•Seattle, WA
•$50,000 - $115,000•Onsite

About The Position

The Sales Account Manager (SAM) is a field-based role on Optum Home & Community Care’s Senior Community Care team. The position enrolls Medicare beneficiaries residing in skilled nursing facilities into the UnitedHealthcare Institutional Special Needs Plan (ISNP), also referred to as the UnitedHealthcare Nursing Home plan. It uses a national sales model and account-specific strategies to educate and engage facility personnel, residents, and responsible parties. The role generates enrollments within territory targets and documents activity in accordance with Medicare Marketing Guidelines. The position requires extensive travel throughout a designated local territory and the ability to work varied hours, including early mornings, evenings, and weekends as sales activities require. Compensation is $50,000–$115,000 annually based on full-time employment, with eligibility for sales-performance bonuses. Benefits include a comprehensive benefits package, incentive and recognition programs, an equity stock purchase plan, and a 401(k) contribution, subject to eligibility requirements.

Requirements

  • Appropriate state health insurance license, or ability to obtain one within 90 days of hire.
  • Ability to maintain licensure and product certification in accordance with policies and procedures.
  • Experience meeting or exceeding sales goals.
  • Sales experience in a B2C or B2B setting, or experience working in a skilled nursing facility.
  • Demonstrated account management skills, including planning, documentation, and measurement.
  • Ability to maintain a state driver’s license or arrange transportation in the field.
  • Willingness or ability to travel 90% throughout the designated local territory.
  • Demonstrated ability to work varied hours, including early mornings, evenings, and weekends, as required by sales activities.
  • Driver’s license and access to reliable transportation.
  • Ability to pass a drug test before beginning employment.

Nice To Haves

  • B2B and B2C experience.
  • Experience with a CRM or demonstrated technical skills.

Responsibilities

  • Use the national sales model to generate leads and enroll beneficiaries in the UnitedHealthcare Nursing Home plan.
  • Develop and manage account-specific strategies to educate and engage facility personnel, generating interest among residents and/or their families or responsible parties.
  • Use traditional sales strategies to identify needs and explain plan features and benefits.
  • Generate enrollments consistent with territory targets.
  • Document all activity to ensure compliance with Medicare Marketing Guidelines.

Benefits

  • Comprehensive benefits package, subject to eligibility requirements.
  • Incentive and recognition programs.
  • Equity stock purchase plan.
  • 401(k) contribution, subject to eligibility requirements.
  • Sales-performance bonuses.
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