Sales Account Executive | Sky View Observatory

Legends Global•Seattle, WA

3d•Onsite

About The Position

The Sales Account Executive builds, maintains, and grows partner relationships with key segments of the travel trade industry, including FITs, concierges, and tour operators. The role leverages these relationships to maximize ticket volume and revenue and increase Sky View Observatory’s marketing visibility across contracted B2B and B2C channels. The position also sources and sells ticket packages to designated group sales clients in the public and/or tourism sectors year-round, using proactive prospecting that includes outbound calls and in-person appointments. The Sales Account Executive upsells products, improves the client experience, and cultivates referrals and leads. Legends Global operates Sky View Observatory, an attraction on the 73rd floor of Columbia Center in downtown Seattle, offering panoramic views of the surrounding region. This is an onsite role based at the observatory. The position may require a non-traditional schedule, including late hours, nights, weekends, and holidays. The role offers an hourly rate of up to $29.00, commensurate with experience, skills, and qualifications, as well as a total rewards package that includes medical, dental, vision, life and disability insurance, paid vacation, and a 401(k) plan.

Requirements

Bachelor’s degree required, preferably in marketing, sales, sponsorship, communications, business, or a related field.
Proven track record of meeting or exceeding sales goals.
Excellent communication, negotiation, and relationship-building skills.
Strong organizational skills and ability to manage multiple accounts simultaneously.
Proficiency in CRM systems and Microsoft Office.
Ability to work flexible hours, including evenings, nights, weekends, and holidays as needed.
Problem-solving capability to address and resolve issues.
Ability to negotiate effectively in complex negotiations and sophisticated business situations.
Strong interpersonal skills; diplomatic, tactful, customer-focused, and professional on the phone, with the ability to interact with a variety of clients.
Ability to proactively prioritize, manage, and complete multiple projects within time constraints with strong attention to detail.

Nice To Haves

Experience with Salesforce.
Bilingual ability.

Responsibilities

Achieve monthly and yearly ticket and revenue targets set by management.
Provide superior service to current clients, partners, and prospects, managing the booking process from lead generation through reservation, invoicing, payment, and ticket fulfillment.
Generate new sales leads through self-prospecting, current client networks, and other company-provided resources.
Oversee Sky View’s FIT/OTA, concierge, and tour operator programs and identify opportunities to grow each segment.
Manage and expand the network of resellers and ensure a strong presence within the travel trade.
Oversee relationships with the local hotel sector to drive additional volume and revenue.
Oversee relationships with local, domestic, and international tour operators to maximize volume.
Maintain up-to-date client communications in the internal CRM, Salesforce.
Maintain dialogue and alignment with Legends Global Attractions corporate support, leverage the attractions portfolio where relevant, and support the development of best practices.
Retain and grow business through consistent communication by phone, in-person or virtual meetings, and email.
Assist with marketing campaigns related to partnerships as needed.
Follow safe work habits, safety policies and procedures, regulations, and applicable company-wide and job-specific safety training.
Proactively prioritize, manage, and complete multiple projects simultaneously within time constraints while maintaining attention to detail.