Sales Account Executive | Sky View Observatory

ASM Global•Seattle, WA

19h•Onsite

About The Position

The Sales Account Executive builds, maintains, and grows partner relationships in the travel trade industry, including FITs, concierges, and tour operators. The role leverages these relationships to maximize volume and revenue and increase Sky View Observatory’s marketing visibility across contracted B2B and B2C channels. It also sources and sells ticket packages to designated group sales clients in the public and/or tourism space year-round. The position uses proactive prospecting, including outbound calls and face-to-face appointments, to develop business. The Sales Account Executive upsells products to improve the client experience and cultivates referrals and leads. The role is based onsite at Sky View Observatory in Seattle, Washington, and may involve a non-traditional schedule, including late hours, nights, weekends, and holidays.

Requirements

Bachelor’s degree required, preferably in marketing, sales, sponsorship, communications, business, or a related field.
Proven track record of meeting or exceeding sales goals.
Strong communication, negotiation, and relationship-building skills.
Strong organizational skills and ability to manage multiple accounts simultaneously.
Proficiency in CRM systems and Microsoft Office.
Ability to prioritize, manage, and complete multiple projects within time constraints, with strong attention to detail.
Problem-solving capabilities and ability to resolve issues; effective negotiation skills for complex negotiations and sophisticated business situations.
Strong interpersonal skills, including diplomacy, tact, customer focus, professional phone manner, and ability to interact with a variety of clients.
Ability to work flexible hours, including evenings, nights, weekends, and holidays as needed.

Nice To Haves

Experience with Salesforce.
Bilingual ability.

Responsibilities

Achieve monthly and yearly ticket and revenue targets set by management.
Provide superior service to current clients, partners, and prospects, managing bookings from lead generation through reservation, invoicing, payment, and ticket fulfillment.
Generate new sales leads through self-prospecting, current client networks, and company-provided resources.
Oversee Sky View’s FIT/OTA, concierge, and tour operator programs and identify opportunities to grow each segment.
Manage and expand the network of resellers and maintain a strong presence within the travel trade.
Oversee relationships with the local hotel sector to drive volume and revenue.
Oversee relationships with local, domestic, and international tour operators to maximize volume.
Maintain up-to-date client communications in the internal CRM, Salesforce.
Coordinate with Legends Global Attractions corporate support to leverage the attractions portfolio where relevant and support best practices.
Retain and grow business through consistent communication by phone, in-person or virtual meetings, and email.
Assist with marketing campaigns related to partnerships as needed.
Follow safety policies, procedures, regulations, and required safety training.