Salaried Manager

Potomac Family Dining Group•La Plata, MD

About The Position

The Salaried Manager provides restaurant leadership in accordance with established company standards under the direct supervision of the General Manager and/or Assistant General Manager. The role supports restaurant operations during assigned shifts, including guest service, staffing, inventory, food quality, safety, cleanliness, reporting, and team development. It includes opening and closing responsibilities and requires a flexible schedule of 50–55 hours per week, including mornings, midday shifts, evenings, weekends, and holidays.

Requirements

  • High school degree or equivalent education and/or experience.
  • One to two years of guest service experience.
  • One to two years of prior supervisory experience.
  • Demonstrated progression toward growing sales and managing a Profit & Loss Statement.
  • Positive attitude and ability to handle highly difficult guest interactions.
  • Must be at least 21 years old.
  • Reading, writing, basic math, and verbal communication skills in English.
  • Ability to pass a company background check.
  • Reliable transportation and a government-issued driver’s license.
  • Ability to work 50–55 hours per week on a flexible schedule that includes mornings, midday shifts, evenings, weekends, and holidays.
  • Ability to stand and maintain fast-paced mobility for periods of up to four hours.
  • Good sense of balance and ability to reach, bend, stoop, and kneel.
  • Ability to frequently lift as much as 50 pounds several times.
  • Ability to speak clearly and listen attentively to guests and other employees.

Nice To Haves

  • Supervisory experience in a casual dining setting is preferred.
  • ServSafe Alcohol and Food Certification is a plus.
  • Bilingual experience is a plus.

Responsibilities

  • Manage the restaurant environment during scheduled shifts and make discretionary management decisions.
  • Ensure prompt, friendly service according to company guidelines and use the Vision/Mission statement to guide people, profits, and guest experience.
  • Respond promptly to verbal guest complaints and resolve potential guest issues proactively, including through table touching.
  • Teach and enforce alcohol awareness.
  • Assist in maintaining adequate inventory levels and ensure product preparation and presentation meet company standards.
  • Oversee and schedule associates effectively to meet sales demands.
  • Maintain safety and security programs in accordance with company policy and government standards.
  • Promote and manage restaurant organization, cleanliness, and sanitation.
  • Help execute incentive contests and educate associates about promotions and new menu offerings.
  • Assist in managing Team Leader and Team Member performance and related administrative functions.
  • Assist in managing Front of House and Back of House operations during assigned shifts.
  • Perform restaurant opening and closing procedures during assigned shifts.
  • Assist in managing standards and commitment to quality, as well as daily and weekly reports.
  • Foster teamwork and build effective teams committed to restaurant and organizational goals.
  • Maintain professionalism, ethics, integrity, and a role-model image.
  • Develop Team Leads and Team Members for growth within the company.
  • Perform other related duties as required and assigned.
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