Salaried Manager
About The Position
The Salaried Manager provides restaurant leadership in accordance with established company standards and reports directly to the General Manager and/or Assistant General Manager. The manager oversees Front of House and Back of House operations during assigned shifts, makes discretionary management decisions, and is responsible for restaurant opening and closing procedures during those shifts. The role supports service quality, guest experience, sales, profitability, team development, safety, cleanliness, and adherence to company standards. The position requires a flexible schedule and the ability to work 50–55 hours per week.
Requirements
- High school degree or equivalent education and/or experience.
- One to two years of guest service experience.
- One to two years of prior supervisory experience.
- Demonstrated progression toward growing sales and managing a Profit & Loss Statement.
- Positive attitude and ability to handle highly difficult guest interactions.
- Must be 21 years of age or older.
- Reading, writing, basic math, and verbal communication skills in English.
- Ability to pass a company background check.
- Reliable transportation and a government-issued driver’s license.
- Ability to work 50–55 hours per week and a flexible schedule that includes mornings, mid-day shifts, evenings, weekends, and holidays.
- Ability to stand and maintain fast-paced mobility for periods of up to four hours.
- Good sense of balance and ability to reach, bend, stoop, and kneel.
- Ability to frequently lift as much as 50 pounds, several times over.
- Ability to speak clearly and listen attentively to guests and other employees.
Nice To Haves
- Prior supervisory experience in a casual dining setting.
- ServSafe Alcohol and Food Certification.
- Bilingual experience.
Responsibilities
- Manage the restaurant environment during scheduled shifts and make discretionary management decisions.
- Ensure prompt, friendly service according to company guidelines.
- Use the company Vision and Mission to guide people, profits, and guest experience.
- Respond promptly to verbal guest complaints and ensure they are corrected.
- Promote a high-quality guest experience through table touching and proactive resolution of potential issues.
- Teach and enforce alcohol awareness.
- Help maintain adequate inventory levels.
- Ensure product preparation and presentation meet company standards.
- Oversee and schedule associates effectively to meet sales demands.
- Maintain safety and security programs in accordance with company policy and government standards.
- Promote and manage restaurant organization, cleanliness, and sanitation.
- Help execute incentive contests and educate associates about promotions and new menu offerings.
- Help manage Team Leaders’ and Team Members’ performance.
- Support Team Member and administrative functions associated with the manager role.
- Oversee Front of House and Back of House operations during assigned shifts.
- Perform restaurant opening and closing procedures during assigned shifts.
- Help manage standards and commitment to quality.
- Help manage daily and weekly reports.
- Build effective teams committed to restaurant and organizational goals.
- Maintain professionalism, ethics, integrity, and a role-model image.
- Develop Team Leads and Team Members for growth within the company.
- Perform other related duties as required and assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
