Salaried Manager

Potomac Family Dining Group•Front Royal, VA

About The Position

The Salaried Manager provides restaurant leadership in accordance with established company standards under the direct supervision of the General Manager and/or Assistant General Manager. The role oversees Front of House and Back of House operations during assigned shifts, supports guest service and restaurant performance, and helps develop team members and leaders. The position requires a flexible schedule, including mornings, mid-day shifts, evenings, weekends, and holidays, and the ability to work 50–55 hours per week.

Requirements

High school degree or equivalent education and/or experience.
One to two years of guest service experience.
One to two years of prior supervisory experience; casual dining experience preferred.
Demonstrated progression toward growing sales and managing a Profit & Loss Statement.
Positive attitude and ability to handle highly difficult guest interactions.
Must be at least 21 years old.
English reading, writing, basic math, and verbal communication skills.
Ability to pass a company background check.
Reliable transportation and a government-issued driver’s license.
Ability to work 50–55 hours per week on a flexible schedule that includes mornings, mid-day shifts, evenings, weekends, and holidays.
Ability to stand and maintain fast-paced mobility for periods of up to four hours.
Good balance and ability to reach, bend, stoop, kneel, and frequently lift up to 50 pounds several times.
Ability to speak clearly and listen attentively to guests and other employees.

Nice To Haves

ServSafe Alcohol and Food Certification.
Bilingual experience.
Prior supervisory experience in a casual dining setting.

Responsibilities

Manage the restaurant environment during scheduled shifts and make discretionary management decisions.
Ensure prompt, friendly service according to company guidelines and respond to and correct verbal guest complaints immediately.
Promote a high-quality guest experience through table touches and proactive resolution of potential guest issues.
Teach and enforce alcohol awareness.
Help maintain adequate inventory levels and ensure product preparation and presentation meet company standards.
Oversee and schedule associates effectively to meet sales demands.
Maintain safety and security programs in accordance with company policy and government standards.
Promote and manage restaurant organization, cleanliness, and sanitation.
Help execute incentive contests and educate associates about promotions and new menu offerings.
Help manage Team Leaders’ and Team Members’ performance and maintain related administrative functions.
Manage Front of House and Back of House operations during assigned shifts, including opening and closing procedures.
Help maintain restaurant standards and commitment to quality, and manage daily and weekly reports.
Foster teamwork and build effective teams committed to restaurant and organizational goals.
Demonstrate professionalism, ethics, and integrity while maintaining a role-model image.
Develop Team Leads and Team Members for growth within the company.
Perform other related duties as required and assigned.