Salaried Manager

Applebee's (Potomac Family Dining Group)•Lake Frederick, VA

About The Position

The Salaried Manager works under the direct supervision of the General Manager and/or Assistant General Manager, providing restaurant leadership in accordance with established company standards. The position assists with Front of House and Back of House operations during assigned shifts, manages the restaurant environment, supports Team Leads and Team Members, and maintains service, quality, safety, sanitation, and operational standards. The manager is responsible for opening and closing procedures during assigned shifts and helps develop employees for growth within the company. The role requires a flexible schedule covering mornings, midday shifts, evenings, weekends, and holidays, with work weeks of 50–55 hours. The work environment may include wet floors, loud noises, fast-paced activity, and outdoor conditions. Travel is negligible. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

  • High school degree or equivalent education and/or experience.
  • One to two years of guest service experience.
  • One to two years of prior supervisory experience, preferably in a casual dining setting.
  • Demonstrated progression toward growing sales and managing a Profit & Loss Statement.
  • Positive attitude and ability to handle highly difficult guest interactions.
  • Must be at least 21 years old.
  • Reading, writing, basic math, and verbal communication skills in English.
  • Ability to pass a company background check.
  • Reliable transportation and a government-issued driver’s license.
  • Ability to work 50–55 hours per week and a flexible schedule including mornings, midday shifts, evenings, weekends, and holidays.
  • Ability to remain mobile throughout the shift and stand and move at a fast pace for periods of up to four hours.
  • Ability to reach, bend, stoop, kneel, maintain balance, and frequently lift up to 50 pounds several times.
  • Ability to speak clearly and listen attentively to guests and other employees.

Nice To Haves

  • ServSafe Alcohol and Food Certification.
  • Bilingual experience.

Responsibilities

  • Manage the restaurant environment during scheduled shifts and make discretionary management decisions.
  • Ensure prompt, friendly service in accordance with company guidelines and foster a culture guided by the company Vision and Mission.
  • Respond promptly to verbal guest complaints and correct issues; maintain a high-quality guest experience through table touching and proactive issue resolution.
  • Teach and enforce alcohol awareness.
  • Assist with maintaining adequate inventory levels and ensure product preparation and presentation meet company standards.
  • Oversee and schedule associates effectively to meet sales demands.
  • Maintain safety and security programs according to company policy and government standards.
  • Promote and manage restaurant organization, cleanliness, and sanitation.
  • Assist with incentive contests and educate associates about promotions and new menu offerings.
  • Assist in managing Team Leader and Team Member performance and related administrative functions.
  • Manage Front of House and Back of House operations during assigned shifts.
  • Perform restaurant opening and closing procedures during assigned shifts.
  • Help maintain operational standards and commitment to quality.
  • Assist with daily and weekly reports.
  • Build effective teams committed to restaurant and organizational goals.
  • Demonstrate professionalism, ethics, and integrity and maintain a role-model image.
  • Develop Team Leads and Team Members for growth within the company.
  • Perform other related duties as required and assigned.
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