Salaried Manager

Applebee's (Potomac Family Dining Group)•Farmville, VA

11d

About The Position

The Salaried Manager provides restaurant leadership in accordance with established company standards under the direct supervision of the General Manager and/or Assistant General Manager. The role assists in managing Front of House and Back of House operations during assigned shifts, including restaurant environment, guest experience, team performance, quality, safety, organization, and administrative functions. The manager is responsible for opening and closing procedures during assigned shifts and supports daily and weekly reporting, team development, and achievement of restaurant and organizational goals. The role requires a flexible schedule that may include mornings, mid-day shifts, evenings, weekends, and holidays, and the ability to work 50–55-hour work weeks. Travel is negligible. Work conditions may include wet floors, loud noises, fast-paced activity, and outdoor conditions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

High school degree or equivalent education and/or experience.
One to two years of guest service experience.
One to two years of prior supervisory experience, preferably in a casual dining setting.
Demonstrated progression toward growing sales and managing a Profit & Loss Statement.
Positive attitude and ability to handle highly difficult guest interactions.
Must be at least 21 years old.
English reading, writing, basic math, and verbal communication skills.
Ability to pass a company background check.
Reliable transportation and a government-issued driver’s license.
Ability to work 50–55-hour work weeks and a flexible schedule that includes mornings, mid-day shifts, evenings, weekends, and holidays.
Ability to remain mobile throughout the shift and stand and exert fast-paced mobility for periods of up to four hours.
Good sense of balance and ability to reach, bend, stoop, and kneel, and frequently lift up to 50 pounds several times.
Ability to speak clearly and listen attentively to guests and other employees.

Nice To Haves

ServSafe Alcohol and Food Certification.
Bilingual experience.

Responsibilities

Assist in managing the restaurant environment during scheduled shifts and make discretionary management decisions.
Ensure prompt, friendly service according to company guidelines and use the company Vision and Mission to guide people, profits, and guest experience.
Respond promptly to verbal guest complaints and correct issues; use table touching and proactive actions to resolve potential guest concerns.
Teach and enforce alcohol awareness.
Assist in maintaining adequate inventory levels and ensure product preparation and presentation meet company standards.
Oversee and schedule associates effectively to meet sales demands.
Maintain safety and security programs in accordance with company policy and government standards.
Promote and manage restaurant organization, cleanliness, and sanitation.
Assist with incentive contests and educate associates about promotions and new menu offerings.
Assist in managing Team Leader and Team Member performance and manager-related administrative functions.
Manage Front of House and Back of House operations during assigned shifts.
Complete restaurant opening and closing procedures during assigned shifts.
Assist in managing standards and commitment to quality, as well as daily and weekly reports.
Foster teamwork and build effective teams committed to restaurant and organizational goals.
Maintain professionalism, ethics, integrity, and a role-model image.
Develop Team Leads and Team Members for growth within the company.
Perform other related duties as required and assigned.