Salaried Manager

Potomac Family Dining Group • Chambersburg, PA

9d

About The Position

The Salaried Manager works under the direct supervision of the General Manager and/or Assistant General Manager and provides restaurant leadership in accordance with company standards. During scheduled shifts, the manager oversees restaurant operations and makes discretionary management decisions to support guest experience, team performance, sales, profitability, safety, and quality. The role supervises Front of House and Back of House Team Leads and Team Members, and is responsible for opening and closing procedures during assigned shifts.

The manager helps maintain service, product, cleanliness, sanitation, safety, inventory, and operational standards; responds to guest complaints; schedules and oversees associates; supports promotions and incentive contests; manages daily and weekly reports; and develops employees for growth within the company. The position requires a flexible schedule, work weeks of 50–55 hours, and work across mornings, mid-day shifts, evenings, weekends, and holidays.

Requirements

• High school degree or equivalent education and/or experience.
• One to two years of guest service experience.
• One to two years of prior supervisory experience; casual dining experience is preferred.
• Demonstrated progression toward growing sales and managing a Profit & Loss Statement.
• Positive attitude and ability to handle highly difficult guest interactions.
• Must be at least 21 years old.
• Reading, writing, basic math, and verbal communication skills in English.
• Ability to pass the company background check.
• Reliable transportation and a government-issued driver’s license.
• Ability to work 50–55 hours per week on a flexible schedule that includes mornings, mid-day shifts, evenings, weekends, and holidays.
• Ability to stand and maintain fast-paced mobility for periods of up to four hours.
• Ability to reach, bend, stoop, kneel, maintain balance, and frequently lift up to 50 pounds several times.
• Ability to speak clearly and listen attentively to guests and other employees.

Nice To Haves

• ServSafe Alcohol and Food Certification.
• Bilingual experience.
• Prior supervisory experience in a casual dining setting.

Responsibilities

• Provide restaurant leadership in accordance with company standards during scheduled shifts.
• Ensure prompt, friendly service and a high-quality guest experience, including responding to and correcting guest complaints.
• Use the company Vision and Mission to build a culture focused on people, profits, and guest experience.
• Teach and enforce alcohol awareness.
• Assist in maintaining adequate inventory levels and ensure product preparation and presentation meet company standards.
• Oversee and schedule associates to meet sales demands.
• Maintain safety and security programs in accordance with company policy and government standards.
• Promote and manage restaurant organization, cleanliness, and sanitation.
• Execute incentive contests and educate associates about promotions and new menu offerings.
• Assist in managing Team Leader and Team Member performance and related administrative functions.
• Assist in managing Front of House and Back of House operations during assigned shifts.
• Perform opening and closing procedures during assigned shifts.
• Assist in maintaining operational standards and commitment to quality.
• Assist in managing daily and weekly reports.
• Foster teamwork and build effective teams committed to restaurant and organizational goals.
• Model professionalism, ethics, and integrity.
• Develop Team Leads and Team Members for growth within the company.
• Perform other related duties as required and assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED