Salaried Manager

Potomac Family Dining Group•Winchester, VA

About The Position

The Salaried Manager provides restaurant leadership in accordance with company standards and reports directly to the General Manager and/or Assistant General Manager. The role oversees restaurant operations during assigned shifts, including guest service, team performance, food preparation and presentation, safety, cleanliness, inventory, and opening and closing procedures. The manager helps develop team members and team leads, supports sales and profit management, and contributes to a professional, ethical, guest-focused restaurant environment.

Requirements

  • High school degree or equivalent education and/or experience.
  • One to two years of guest service experience.
  • One to two years of prior supervisory experience, preferably in a casual dining setting.
  • Demonstrated progression toward growing sales and managing a Profit & Loss Statement.
  • Positive attitude and ability to handle highly difficult guest interactions.
  • Must be at least 21 years old.
  • English reading, writing, basic math, and verbal communication skills.
  • Ability to pass a company background check.
  • Reliable transportation and a government-issued driver's license.
  • Ability to work 50–55-hour work weeks and a flexible schedule that includes mornings, mid-day shifts, evenings, weekends, and holidays.
  • Ability to stand and exert fast-paced mobility for periods of up to four hours.
  • Good sense of balance and ability to reach, bend, stoop, and kneel.
  • Ability to frequently lift as much as 50 pounds, several times over.
  • Ability to speak clearly and listen attentively to guests and other employees.

Nice To Haves

  • ServSafe Alcohol and Food Certification.
  • Bilingual experience.

Responsibilities

  • Manage the restaurant environment during scheduled shifts and make discretionary management decisions.
  • Ensure prompt, friendly service in accordance with company guidelines.
  • Build a culture guided by the company Vision and Mission, with a focus on people, profits, and guest experience.
  • Respond promptly to verbal guest complaints and ensure they are corrected.
  • Promote a high-quality guest experience through table touches and proactive resolution of potential issues.
  • Teach and enforce alcohol awareness.
  • Help maintain adequate inventory levels.
  • Ensure product preparation and presentation meet company standards.
  • Oversee and schedule associates effectively to meet sales demands.
  • Maintain safety and security programs in accordance with company policy and government standards.
  • Promote and manage restaurant organization, cleanliness, and sanitation.
  • Help execute incentive contests and educate associates about promotions and new menu offerings.
  • Assist in managing Team Leader and Team Member performance.
  • Assist with Team Member and administrative functions associated with the manager role.
  • Help manage Front of House and Back of House operations during assigned shifts.
  • Complete restaurant opening and closing procedures during assigned shifts.
  • Help manage standards and commitment to quality.
  • Help manage daily and weekly reports.
  • Foster teamwork and build effective teams committed to restaurant and organizational goals.
  • Demonstrate professionalism, ethics, and integrity, maintaining a role-model image.
  • Develop Team Leads and Team Members for growth within the company.
  • Perform other related duties as required and assigned.
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