Salaried Manager

Applebee's (Potomac Family Dining Group)•Winchester, KY

11d

About The Position

The Salaried Manager works under the direct supervision of the General Manager and/or Assistant General Manager, providing restaurant leadership in accordance with established company standards. The role supports Front of House and Back of House operations during assigned shifts, manages the restaurant environment, and helps deliver a high-quality guest experience while meeting company standards for service, product quality, safety, organization, and sanitation. The manager supervises Team Leads and Team Members, supports their performance and development, and assists with team and administrative functions. The position includes responsibility for opening and closing procedures during assigned shifts, scheduling associates to meet sales demands, maintaining inventory, and managing daily and weekly reports. The role requires a flexible schedule and the ability to work 50–55 hours per week, including mornings, mid-day shifts, evenings, weekends, and holidays.

Requirements

High school degree or equivalent education and/or experience.
One to two years of guest service experience.
One to two years of prior supervisory experience, preferably in a casual dining setting.
Demonstrated progression toward growing sales and managing a Profit & Loss Statement.
Positive attitude and ability to handle highly difficult guest interactions.
Must be 21 years of age or older.
Reading, writing, basic math, and verbal communication skills in English.
Ability to pass a company background check.
Reliable transportation and a government-issued driver’s license.
Ability to work 50–55 hours per week on a flexible schedule that includes mornings, mid-day shifts, evenings, weekends, and holidays.
Ability to stand and exert fast-paced mobility for periods of up to four hours.
Ability to reach, bend, stoop, kneel, and frequently lift up to 50 pounds several times.
Ability to speak clearly and listen attentively to guests and other employees.

Nice To Haves

ServSafe Alcohol and Food Certification.
Bilingual experience.

Responsibilities

Manage the restaurant environment during scheduled shifts and make discretionary management decisions.
Ensure prompt, friendly service according to company guidelines.
Build a culture guided by the company Vision and Mission, supporting people, profits, and guest experience.
Respond promptly to verbal guest complaints and ensure they are corrected.
Promote a high-quality guest experience through table touching and proactive resolution of potential guest issues.
Teach and enforce alcohol awareness.
Assist in maintaining adequate inventory levels.
Ensure product preparation and presentation meet company standards.
Oversee and schedule associates effectively to meet sales demands.
Maintain safety and security programs according to company policy and government standards.
Promote and manage restaurant organization, cleanliness, and sanitation.
Assist in executing incentive contests and educating associates about promotions and new menu offerings.
Assist in managing Team Leader and Team Member performance and related administrative functions.
Manage Front of House and Back of House operations during assigned shifts.
Perform restaurant opening and closing procedures during assigned shifts.
Assist in managing standards and commitment to quality.
Assist in managing daily and weekly reports.
Foster teamwork and build effective teams committed to restaurant and organizational goals.
Maintain professionalism, ethics, integrity, and a role-model image.
Develop Team Leads and Team Members for growth within the company.
Perform other related duties as required and assigned.