Salaried Manager
About The Position
The Salaried Manager provides restaurant leadership in accordance with established company standards under the direct supervision of the General Manager and/or Assistant General Manager. The position assists with Front of House and Back of House operations, team performance, restaurant standards, administrative functions, and the guest experience during assigned shifts. The manager oversees opening and closing procedures, supports daily and weekly reporting, maintains quality, safety, security, organization, cleanliness, and sanitation standards, and helps develop Team Leads and Team Members. The role requires a flexible schedule, including mornings, midday shifts, evenings, weekends, and holidays, and work weeks of 50–55 hours. The manager supervises Front of House and Back of House Team Leads and Team Members.
Requirements
- High school degree or equivalent education and/or experience.
- One to two years of guest service experience.
- One to two years of prior supervisory experience; casual dining experience is preferred.
- Demonstrated progression toward growing sales and managing a Profit & Loss Statement.
- Positive attitude and ability to handle highly difficult guest interactions.
- Must be at least 21 years old.
- English reading, writing, basic math, and verbal communication skills.
- Ability to pass a company background check.
- Reliable transportation and a government-issued driver's license.
- Ability to work 50–55 hours per week on a flexible schedule that includes mornings, midday shifts, evenings, weekends, and holidays.
- Ability to stand and maintain fast-paced mobility for periods of up to four hours.
- Ability to reach, bend, stoop, and kneel, and frequently lift up to 50 pounds multiple times.
- Ability to speak clearly and listen attentively to guests and employees.
Nice To Haves
- ServSafe Alcohol and Food Certification.
- Bilingual experience.
Responsibilities
- Assist in managing the restaurant environment during scheduled shifts and make discretionary management decisions.
- Ensure prompt, friendly service in accordance with company guidelines and respond to and correct verbal guest complaints promptly.
- Build a culture guided by the company Vision and Mission, focused on people, profits, and guest experience.
- Deliver a high-quality guest experience through table touches and proactive resolution of potential guest issues.
- Teach and enforce alcohol awareness.
- Assist in maintaining adequate inventory levels and ensure product preparation and presentation meet company standards.
- Oversee and schedule associates effectively to meet sales demands.
- Maintain safety and security programs in accordance with company policy and government standards.
- Promote and manage restaurant organization, cleanliness, and sanitation.
- Assist with incentive contests and educate associates about promotions and new menu offerings.
- Assist in managing Team Leader and Team Member performance and manager-related administrative functions.
- Assist in managing Front of House and Back of House operations during assigned shifts.
- Perform restaurant opening and closing procedures during assigned shifts.
- Assist in managing standards and commitment to quality, as well as daily and weekly reports.
- Foster teamwork and build effective teams committed to restaurant and organizational goals.
- Maintain professionalism, ethics, integrity, and a role-model image.
- Develop Team Leads and Team Members for growth within the company.
- Perform other related duties as required and assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
