Salaried Manager

Potomac Family Dining Group•Staunton, VA

12d

About The Position

The Salaried Manager provides restaurant leadership in accordance with company standards under the direct supervision of the General Manager and/or Assistant General Manager. During assigned shifts, the manager oversees Front of House and Back of House operations, makes discretionary management decisions, and supports a high-quality guest experience, team development, and restaurant performance. The role includes opening and closing responsibilities, supervising team leads and team members, and maintaining operational standards for service, food quality, safety, cleanliness, and sanitation. The position requires a flexible schedule that may include mornings, midday shifts, evenings, weekends, and holidays, with work weeks of 50–55 hours. The work environment is fast-paced and may involve wet floors, loud noises, and outdoor conditions. Physical demands include mobility throughout the shift, standing and moving at a fast pace for periods of up to four hours, reaching, bending, stooping, kneeling, and frequently lifting up to 50 pounds. Travel is negligible.

Requirements

High school degree or equivalent education and/or experience.
One to two years of guest service experience.
One to two years of prior supervisory experience; casual dining experience is preferred.
Demonstrated progression toward growing sales and managing a Profit & Loss Statement.
Positive attitude and ability to handle highly difficult guest interactions.
Must be at least 21 years old.
Reading, writing, basic math, and verbal communication skills in English.
Ability to pass a company background check.
Reliable transportation and a government-issued driver’s license.
Ability to work 50–55-hour work weeks and a flexible schedule that includes mornings, midday shifts, evenings, weekends, and holidays.
Ability to stand and exert fast-paced mobility for periods of up to four hours.
Ability to reach, bend, stoop, kneel, and frequently lift up to 50 pounds several times.
Ability to speak clearly and listen attentively to guests and other employees.

Nice To Haves

ServSafe Alcohol and Food Certification.
Bilingual experience.
Prior supervisory experience in a casual dining setting.

Responsibilities

Ensure prompt, friendly service in accordance with company guidelines.
Build a team culture guided by the company Vision and Mission and focused on people, profits, and guest experience.
Respond promptly to verbal guest complaints and ensure they are corrected.
Promote a high-quality guest experience through table visits and proactive resolution of potential issues.
Teach and enforce alcohol awareness.
Assist in maintaining adequate inventory levels.
Ensure food preparation and presentation meet company standards.
Schedule and oversee associates effectively to meet sales demands.
Maintain safety and security programs in accordance with company policy and government standards.
Promote and manage restaurant organization, cleanliness, and sanitation.
Help execute incentive contests and educate associates about promotions and new menu offerings.
Assist in managing Team Leader and Team Member performance.
Assist with Team Member and administrative functions associated with a manager role.
Manage Front of House and Back of House operations during assigned shifts.
Perform restaurant opening and closing procedures during assigned shifts.
Help manage operational standards and commitment to quality.
Assist with daily and weekly reports.
Foster teamwork and build effective teams committed to restaurant and organizational goals.
Demonstrate professionalism, ethics, and integrity, maintaining a role-model image.
Develop Team Leads and Team Members for growth within the company.
Perform other related duties as required and assigned.