Safety & Security Dispatcher
About The Position
At Marriott Vacations Worldwide (MVW), the Safety & Security Dispatcher helps provide owners and guests with memorable experiences in a supportive, friendly, and beautiful work environment. The role includes reporting accidents, injuries, and unsafe work conditions; completing safety training and certifications; following company policies and procedures; protecting company assets and confidential information; and maintaining a clean, professional appearance. The dispatcher welcomes and acknowledges owners and guests, anticipates and addresses their service needs, assists individuals with disabilities, and communicates appreciation. The role also requires clear, professional verbal communication, accurate preparation and review of written documents, appropriate telephone etiquette, positive working relationships, teamwork, and responsiveness to associate concerns. The employee must meet quality assurance expectations and perform other reasonable duties as requested by supervisors. The position requires availability for various shifts, holidays, and both weekend days. A valid State of Hawaii Guard Card is required. A valid driver's license may be required, with at least one year of clean driving history.
Requirements
- Valid State of Hawaii Guard Card.
- Available to work various shifts, holidays, and both weekend days.
- Ability to stand, sit, or walk for extended periods or an entire work shift.
- Ability to reach overhead and below the knees and perform bending, twisting, pulling, and stooping.
- Ability to lift, carry, push, or pull items weighing up to 25 pounds without assistance.
- Position may require background and drug screening in accordance with state and local requirements.
Nice To Haves
- A valid driver's license may be required, with at least one year of clean driving history.
Responsibilities
- Report accidents, injuries, and unsafe work conditions to a manager.
- Complete safety training and certifications.
- Follow company policies and procedures; maintain a clean, professional uniform and appearance; protect confidential information and company assets.
- Welcome and acknowledge owners and guests, anticipate and address their service needs, assist individuals with disabilities, and thank them with genuine appreciation.
- Communicate clearly and professionally, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette.
- Develop and maintain positive working relationships, support team goals, and listen and respond appropriately to concerns from other associates.
- Comply with quality assurance expectations and standards.
- Perform other reasonable job duties as requested by supervisors.
Benefits
- Medical, dental, vision, and 401(k) opportunities
- Travel discounts
- Credit union membership
- Tuition reimbursement
- Professional counseling and family support
- Growth and development opportunities
- Site-specific perks
- Free daily associate meal
- Complimentary soft drinks, coffee, and tea
- Monthly and quarterly celebrations and awards
- Company-branded attire for outdoor associates
- Complimentary work shoes
- Discounted bus pass
- Discounts to onsite spa and food outlets
- Community service opportunities
- $1,000 sign-on bonus for eligible new hires, paid in $500 increments at 90 and 180 days, subject to eligibility conditions
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
