Safety and Security Manager
About The Position
Work in a company where people truly believe in what they’re doing. At OUTRIGGER Resorts & Hotels, we look for people who embrace the cultures and communities where they live. Most importantly, we are a company that practices aloha. Every one of our 'ohana needs to feel aloha and genuinely extend aloha to all, be they guests or colleagues, strangers or friends. Exemplify the image of “Aloha” through the Outrigger Way, assisting guests in accordance with Outrigger Kona Resort (OKR) polices and procedures. Ensure the Outrigger 4 Keys to creating guests for life is practiced with all guest interactions. Responsible for training each security officer in their job role and duties. Responsible for both Guest and Host Safety through routine patrols, comprehensive investigations, and thorough report writing. OKR's security team strives to be best in class, building exceptional partnerships, through awareness and pro-activity. The Safety and Security Manager role coordinates Security Supervisors and Security Officers day to day operations. Responsible for maintaining department standards with supervisors and line-level Hosts. The Safety and Security Manager role requires extensive knowledge of departmental policy and procedures, operations, and a thorough knowledge of the Hawaii Guard Card laws. The Manager will ensure the department's roles and responsibilities are carried out by assigned members. The Manager will ensure all weekly, monthly, and yearly audits are being performed and support the General Manager and/or Resort Manager in any assigned duties regarding operations.
Requirements
- Extensive knowledge of departmental policy and procedures.
- Extensive knowledge of departmental operations.
- Thorough knowledge of the Hawaii Guard Card laws.
Responsibilities
- Training each security officer in their job role and duties.
- Ensuring Guest and Host Safety through routine patrols, comprehensive investigations, and thorough report writing.
- Coordinating Security Supervisors and Security Officers day to day operations.
- Maintaining department standards with supervisors and line-level Hosts.
- Ensuring the department's roles and responsibilities are carried out by assigned members.
- Ensuring all weekly, monthly, and yearly audits are being performed.
- Supporting the General Manager and/or Resort Manager in any assigned duties regarding operations.
Benefits
- Health Insurance (Dental, Medical, Prescription, Vision)
- Paid Holidays, Sick, Vacation and Medical Leave
- Retirement Plan (401K)
- Recognition and Award Programs
- Employee Assistance Program
- Discounted Hotel Rates
- Opportunities for growth through training and development programs
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
