Security and Safety Aide
About The Position
Under the direct supervision of the shift supervisor or designee, the Security and Safety Aide assists, monitors, and responds to security needs within the UMass Chan Campus, including the Hospital and School. The role focuses on deterring crime and protecting the organization's property, assets, and people. The aide conducts building rounds and fixed-station monitoring; secures premises and personnel; monitors weapon detection systems and personnel screenings; controls facility entry and exit; responds to exit door alarms; and helps maintain safety in pedestrian walkways and parking lots. The role also supports employees and visitors with security needs, assists dispatch and police officers, provides first aid, enforces campus policies, and completes incident and daily reports.
Requirements
- High school graduate or equivalent.
- Two years of experience and/or previous formal training in public safety or a customer service area.
- Communication skills necessary to interact with employees, patients, and visitors.
- CPR/First Aid certification required within three months of hire.
Nice To Haves
- Two-year college degree.
- Certification in First Aid and CPR.
- Prior experience with weapon detection systems.
Responsibilities
- Conduct regular security rounds, checking doors and watching for hazards, theft, vandalism, and other potential risks; perform fixed-station monitoring.
- Secure premises and personnel, including personal and electronic surveillance, monitoring weapon detection systems and personnel screenings, and inspecting buildings, equipment, and access points.
- Control entry to and exit from the organization's premises and safeguard facilities, equipment, materials, and employee property.
- Respond to exit door alarms.
- Monitor pedestrian walkways and parking lots, promote safety, direct traffic including assisting with detours, and enforce parking rules.
- Coordinate and administer security clearances; issue employee and guest badges and verify information before issuing clearances.
- Respond to requests for safety or security assistance from employees and visitors, and requests for entry to locked facilities.
- Prevent losses and damage by reporting irregularities.
- Provide first aid.
- Assist dispatch and police officers; answer phones, communicate by radio, maintain logs, monitor alarms and CCTV, and use teletype equipment.
- Inform policy violators of hospital and school rules and procedures; enforce policies concerning smoking, door access, and badge monitoring.
- Complete incident and daily reports.
- Provide administrative and clerical support.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
